OKX
VIP Relationship Manager, Northeast Asia
Remote work allowed only within certain countries or regions.
APAC
Employer listed it 7 weeks ago · Added 5 days ago
Been open since 7 weeks ago. Long-running listings are sometimes left up after the role is filled.
Salary
Not stated
Location
APAC
Timezone
APAC
Contract
Full-time
Experience
Mid
Category
Other
This employer didn't state pay. Jobs like this usually pay around $80k–$155k a year, a typical range taken from 407 mid-level other roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Region Restricted
Remote work is allowed, but only for candidates based in APAC.
What the employer says
- Source listing states candidate location: "Northeast Asia (Remote)"
What Nomaders makes of it
- Applications outside the listed area are usually rejected
- Timezone overlap with the listed area is often expected
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
You'll be on the front line of OKX's VIP growth in Northeast Asia — building trusted relationships with high-value clients, delivering white-glove service, and turning client insights into action. This is a role for someone who thrives on ownership of their own book of clients and wants to deepen their expertise in crypto markets and VIP client management.
What You’ll Be Doing
Own and grow a portfolio of VIP clients in the NEA market, serving as their primary point of contact for product queries, service escalations, and account needs.
Build rapport with new and existing clients through proactive outreach, regular check-ins, and tailored support.
Monitor key client behaviour and trading patterns; flag risks and opportunities to the wider team.
Coordinate with internal teams (product, operations, compliance) to resolve client issues quickly and deliver a seamless experience.
Support client acquisition through offline events, campaigns, and referral programmes.
Maintain clean, up-to-date client records and contribute to weekly reporting on portfolio health.
Execute on team-defined VIP service standards and escalation protocols.
What We Look For In You
4+ years of experience in client services, private banking, wealth management, or financial sales — preferably within an international financial institution.
Track record of managing HNW or institutional client relationships end-to-end.
Familiarity with trading platforms or crypto exchanges is a strong plus.
Organised, detail-oriented, and able to manage multiple client needs simultaneously without dropping the ball.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
- ·Competitive total compensation package
- ·L&D programs and Education subsidy for employees' growth and development
- ·Various team building programs and company events
How to apply
- 1Check the flexibility label above, region restricted, matches where you plan to live and work.
- 2Tailor your CV to the role at OKX, mentioning your remote working experience and working hours (APAC).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open other roles with comparable remote rules.
Free to apply, no account needed.
Typically $80k to $155k per year · You'll be taken to the employer's careers page.