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Contract: Deal Support Coordinator

Region Restricted

Remote work allowed only within certain countries or regions.

LATAM

Employer listed it 3 weeks ago · Added 3 weeks ago

Been open since 3 weeks ago, still being checked, but it has been live a while.

Salary

Not stated

Location

LATAM

Timezone

Not stated

Contract

Full-time

Experience

Entry

Category

Operations

The employer did not publish a salary, and we have too few comparable roles to estimate one.

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours
Not mentioned in the advert
Where you can work from
This person must be located in one of the following countries: Argentina; Brazil; Chile; Colombia; Costa Rica.
Contract
This contract position is paid a monthly rate (USD).
Experience asked for
1+ year experience in data entry, sales support, customer service, or operations.
Pay
Not mentioned in the advert

Remote flexibility

Region Restricted

Remote work is allowed, but only for candidates based in Argentina, Brazil, Chile, Colombia, Costa Rica, LATAM.

What the employer says

  • Source listing states candidate location: "Remote - Argentina; Brazil; Chile; Colombia; Costa Rica, Remote - LATAM Contractor"
  • Job description states: "must be located in one of the following countries"

What Nomaders makes of it

  • Timezone overlap with the listed area is often expected

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Experience: employer states

Written as a nice-to-have

  • “Bachelor’s degree or equivalent experience preferred.”
  • “Familiarity with Salesforce, Google Workspace, Microsoft Suite and Adobe tools a plus.”

Questions worth asking: Nomaders interpretation

  • No pay is stated. Ask for the salary range before investing time in interviews.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

Reporting to the Team Lead, Deal Desk, the Deal Support Coordinator role focuses on transactional deal support and administrative tasks that help our sales team close business efficiently. If you enjoy data accuracy, policy and process, working with systems, and supporting a fast-moving sales environment, this is a great entry point into Sales Operations.

Responsibilities:

Review and verify incoming deals for accuracy; confirm transactions adhere to revenue recognition policies and operational guidelines to close opportunities efficiently and correctly.

Ensure approvals for non-standard deals have been properly documented, raised to the right approval levels, and resolved within set timeframes.

Handle contract amendments (e.g., billing address changes, term extensions, product swaps) by preparing required documentation and routing approvals as needed.

Maintain data integrity in Salesforce CPQ by identifying and correcting quote or contract discrepancies.

Enter and update deal data points accurately in Salesforce and related systems that drive org-wide KPIs.

Monitor our internal Slack deal support hotline channel and route requests appropriately.

Become a subject matter expert for our customer-facing teams by answering transactional questions and supporting their deals input (e.g., quote status, required approvals).

Consistently meet defined SLAs and service standards to support timely and accurate bookings and resolutions.

Provide general administrative support to the Deal Desk team.

Experience:

Bachelor’s degree or equivalent experience preferred.

1+ year experience in data entry, sales support, customer service, or operations.

Familiarity with Salesforce, Google Workspace, Microsoft Suite and Adobe tools a plus.

Strong attention to detail, accuracy, and consistency in work.

Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Strong communicator in English at a professional level (written and verbal)

Proactive, collaborative, and eager to learn sales operations processes.

Additional Requirements:

Hours: 8 hours a day Monday - Friday between 8:00am - 8:00pm (Eastern Standard Time - US) - We are flexible on start time as long as you can do 8 hours a day between these times. Please note that interviews will take place between these times as well.

Candidates must have access to and be willing to use their personal computer or laptop for this role. The device must be a Mac (Apple) product.

Additional Role Details:

This contract position is paid a monthly rate (USD).

Requirements

  • ·Candidates must have access to and be willing to use their personal computer or laptop for this role. The device must be a Mac (Apple) product.
  • ·Additional Role Details:
  • ·This contract position is paid a monthly rate (USD).
  • ·This person must be located in one of the following countries: Argentina; Brazil; Chile; Colombia; Costa Rica.

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

  1. 1Check the flexibility label above, region restricted, matches where you plan to live and work.
  2. 2Tailor your CV to the role at Newsela, mentioning your remote working experience.
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 21d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

Pay not stated · You'll be taken to the employer's careers page.