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Senior Manager, Salesforce Platform Strategy & Delivery

Work from home

Remote role where the employee must remain based in a particular country.

United States only

From the listing details: Source listing states candidate location: "United States | Remote, USA"

Employer listed it 12 days ago · Added 10 days ago

First listed 12 days ago and still open.

Salary

$160,000 to $180,000

Location

United States only

Timezone

US East

Contract

Full-time

Experience

Senior

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Not mentioned in the advert
Where you can work from: Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and…
Contract: Not mentioned in the advert
Experience asked for: Not mentioned in the advert
Pay: Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.

What the employer says

Source listing states candidate location: "United States | Remote, USA"

What Nomaders makes of it

Residency required in United States
Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Questions worth asking: Nomaders interpretation

The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.

What We Need

NetBrain is seeking a hands-on Senior Manager of Salesforce Platform Strategy and Delivery to lead the operating model, roadmap, governance, and day-to-day delivery of its Salesforce platform. This is not a position for someone who intends to operate primarily through delegation. The director will work directly in the details of intake, triage, requirements, solution design, backlog management, QA, user acceptance testing, releases, deployments, documentation, and production support. The successful candidate will combine platform leadership with the willingness and technical ability to help the team execute.

Salesforce is central to NetBrain’s commercial and operational processes. The environment supports a mature and highly integrated business, with substantial demand from Sales, Customer Success, Support, Finance, Partners, and other business functions. The incoming director will bring structure to a significant backlog while balancing current business needs, platform reliability, technical-debt remediation, and major transformation initiatives.

The position will work closely with NetBrain’s existing Salesforce platform manager and developer, planned additional engineering capacity, business stakeholders, and external advisors. The director will be accountable for creating a sustainable Salesforce operating model and ensuring that the team works on the highest-value priorities in the appropriate sequence.

What You'll Do

Platform strategy and roadmap

Own and maintain the Salesforce platform roadmap.

Translate business strategy into sequenced platform initiatives, releases, and measurable outcomes.

Balance capacity across business transformation, business-as-usual support, platform reliability, and technical-debt remediation.

Incorporate relevant recommendations from platform assessments and external advisors.

Present priority, capacity, dependency, and risk trade-offs to leadership.

Ensure that urgent requests do not continuously displace strategically necessary work.

Intake, triage, and backlog management

Own how Salesforce work enters, moves through, and leaves the team.

Personally participate in request triage, requirements clarification, scope definition, and effort assessment.

Distinguish incidents, minor enhancements, major projects, maintenance, and architectural remediation.

Establish practical prioritization criteria based on business value, urgency, effort, risk, and dependencies.

Maintain an actionable backlog with clear ownership, acceptance criteria, target releases, and status.

Push back constructively when requests are incomplete, duplicative, unscalable, or lower priority.

Prevent informal messages and executive requests from bypassing the agreed operating process.

Hands-on platform delivery

Work directly with administrators, developers, and business stakeholders to move priority work forward.

Assist with Salesforce configuration, Flow, troubleshooting, data analysis, security, permissions, and operational support as needed.

Requirements

·Substantial experience leading and working hands-on within mature Salesforce environments.
·Demonstrated ownership of a Salesforce roadmap, backlog, release process, or platform operating model.
·Strong practical knowledge of Sales Cloud and Salesforce platform administration.
·Experience gathering requirements and translating business needs into scalable Salesforce solutions.
·Experience with intake, prioritization, QA, UAT, release management, and deployments.

Benefits

·Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.
·For this role, the estimated base is $160,000 - $180,000 + Bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.
·NetBrain invites all interested and qualified candidates to apply for employment opportunities.
·Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.
·In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.

How to apply

1Check the flexibility label above, work from home, matches where you plan to live and work.
2Tailor your CV to the role at NetBrain, mentioning your remote working experience and working hours (US East).
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 11d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

$160,000 to $180,000 · You'll be taken to the employer's careers page.