Neo4j
Global Collections Specialist (Contract/Temp)
Remote role where the employee must remain based in a particular country.
United States only
Employer listed it 6 weeks ago · Added 4 days ago
Been open since 6 weeks ago, still checked daily, but it has been live a while.
Salary
Not stated
Location
United States only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Finance
This employer didn't state pay. Jobs like this usually pay around $100k–$175k a year, a typical range taken from 201 mid-level finance roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Remote: Northeast US, Remote-USA"
What Nomaders makes of it
- Residency required in United States
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About Neo4j:
Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter.
Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business.
Our Vision:
At Neo4j, we have always strived to help the world make sense of data.
As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.
Position : Temporary Global Collections Specialist (Parental Leave Coverage)
Role Summary : We are seeking a Temporary Collections Specialist to cover our Global Collections Specialist's responsibilities during her parental leave. This role will focus on billing operations and ensure timely collection of Accounts Receivable. The ideal candidate will be able to ramp quickly, develop cross-functional relationships within the company and with customers, and maintain the accuracy and efficiency of our financial operations throughout the coverage period.
Responsibilities :
Monitor the Accounts Receivable inbox, resolving day-to-day inquiries directly and routing or escalating more complex issues to the appropriate team members or management as needed.
Create, verify, and distribute customer invoices in NetSuite and vendor portals (e.g., Ariba, Coupa, Tipalti), ensuring accuracy against order forms and POs prior to billing.
Monitor and manage accounts receivable ledgers, ensuring payments are collected on time.
Responsible for collecting outstanding receivable balances in accordance with the company's collection policies.
Follow up on overdue invoices through phone calls, emails and/or letters to ensure prompt payment.
Handle customer inquiries related to Neo4j's credit card-based product offerings (i.e. updating addresses in Stripe, re-sending invoices, resolving disputes).
Complete new vendor onboarding forms and address other Accounts Receivable-related requests from the Sales team.
Support the Sales team in obtaining customer Purchase Orders timely and track pending POs.
Apply customer payments daily in NetSuite, ensuring they reconcile with the bank.
Participate in process improvement projects and conduct ad hoc analyses as needed.
Support revenue-related audits and reviews, including providing documentation and addressing requests from external auditors.
Qualifications:
Fundamental accounting knowledge
Minimum three years accounts receivable experience
Experience resolving customer inquiries or billing disputes directly
Requirements
- ·Fundamental accounting knowledge
- ·Minimum three years accounts receivable experience
- ·Experience resolving customer inquiries or billing disputes directly
- ·NetSuite and Salesforce experience in a SaaS business desired
- ·Tesorio experience a plus
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Neo4j, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open finance roles with comparable remote rules.
Free to apply, no account needed.
Typically $100k–$175k · You'll be taken to the employer's careers page.