Narvar
Customer Engineer
Remote role where the employee must remain based in a particular country.
Canada only
Employer listed it 2 days ago · Added yesterday
First listed 2 days ago.
Salary
$105,000 to $120,000
Location
Canada only
Timezone
US East
Contract
Full-time
Experience
Senior
Category
Software
Stated by the employer in the job description
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Canada. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Remote - Canada"
What Nomaders makes of it
- Residency required in Canada
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Narvar is Growing! We are looking for a Customer Engineer who is passionate about helping customers, solving complex problems, and playing a pivotal role in the success of our clients. If you have a strong technical aptitude, extensive customer-facing experience, and thrive in a fast-paced environment, we want to hear from you!
As a Customer Engineer, you will be instrumental in scoping requirements, collaborating with clients to integrate our APIs, and deploying solutions for some of our largest enterprise customers. You will join a dedicated team of Customer Engineers and Project Managers who are committed to delivering exceptional results for our customers and making an impact on the business.
Day-to-Day Responsibilities:
Lead technical onboarding for top-tier enterprise retailers and innovative direct-to-consumer brands.
Provide consultative guidance to ensure seamless integration with Narvar’s solutions, maximizing product value and customer success .
Leverage customer business requirements and your Narvar product expertise to create clear and effective technical specifications.
Develop and validate solutions using web technologies such as APIs, JSON, CSS, HTML, and JavaScript, focusing on delivering seamless customer experiences.
Partner cross-functionally with technical and business stakeholders, both internal and external, to ensure successful project delivery.
Contribute to the growth of our global Professional Services team through the creation of documentation, process improvements, and the development of internal tools and training programs.
What We’re Looking For:
3-7+ years of experience working on enterprise-level software projects as a technical lead.
Hands-on experience with web technologies such as APIs, HTML, CSS, and JavaScript, with proficiency in JavaScript or related languages.
Strong ability to thrive in a fast-paced environment, with excellent time management and prioritization skills.
Bonus: Experience with iPaaS, retail and e-commerce platforms, order management systems (OMS), inventory management, WMS, TMS, supply chain, or logistics is a plus.
Why Narvar?
We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!
From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.
Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #LI-Remote
Below is the estimated annual salary for this position and does not include the other components that make up a Narvar offer including: annual bonus, equity, and benefits. The range reflects the minimum and maximum target for new hire salaries for the position across Canada. Within the range, individual compensation packages are based on factors unique to each candidate, including but not limited to, skill set, education and certifications, and work location.
Narvar Salary Range
$105,000 — $120,000 CAD
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Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Narvar, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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