Subcontractor-Partner Manager (Vendor Manager) (Remote)

Who You Are

You are a structured, proactive, and analytical partner-management professional who combines operational discipline with strong relationship-building skills. You challenge incomplete information, communicate clearly across cultures and time zones, and follow issues through to documented closure.

You are equally comfortable managing detailed onboarding and systems-of-record administration and leading direct conversations about partner readiness, performance, compliance, and corrective action. You balance productive long-term partnerships with sound judgment, process integrity, customer impact, and business accountability.

About The Role

As the Subcontractor-Partner Manager, you will own the operational execution of Myriad360's subcontractor-partner lifecycle, from sourcing, qualification, onboarding, competitive bidding, and systems administration through engagement monitoring, performance management, corrective action, requalification, and continuous improvement. You will report to the VP of Subcontractor-Partner Program Management and work closely with Strategic Priorities Operations and cross-functional stakeholders in the United States.

Other responsibilities include:

Subcontractor-Partner Operations Onboarding Analyst

Operations Process and Systems Execution: Perform defined Service Strategic Priorities Operations workflows within the processes, controls, data standards, and systems managed by Sarah Gold and her team; coordinate access, issue resolution, workflow changes, and data-quality improvements with Strategic Priorities Operations.

Partner Master Data and Onboarding: Maintain the consolidated subcontractor-partner database; create and update partner records; connect partners to customers, projects, services, geographies, spend, capabilities, certifications, contracts, SOWs, compliance status, evaluations, and performance history.

Qualification, Compliance, and Requalification: Research prospective partners; collect and validate onboarding, insurance, security, certification, contract, compliance information; administer annual requalification; and post approved status changes to the systems of record.

Quote, Bid, and Selection Administration: Manage standardized quote solicitations, track responses, normalize pricing, evaluate compliance and value, prepare scoring matrices and recommendations, and document shared selection decisions and supporting evidence.

Contract, SOW, and Engagement Setup: Coordinate Solution Provider Agreement (SPA’s), similar to Master Service Agreements (MSA’s), but for Subcontractors, contracts, Solution Proposal’s (SP’s) similar to Statements of Work (SOW’s), reviews, approvals, and engagement setup; confirm active work is linked to an approved partner and authorized SP/SOW; identify and escalate missing or unauthorized documentation.

Evaluations, Scorecards, and Engagement Health: Administer engagement closeouts and evaluations; maintain scorecards, capability records, RAG health, performance trends, project-status information, and stakeholder feedback.

Exception and Corrective-Action Tracking: Maintain cost, effort, schedule, quality, customer, rework, replacement-cost, customer-credit, margin-erosion, double-effort, and recovery logs; track owners, due dates, evidence, escalation, and closure status.

Reporting, Sourcing, and Improvement: Prepare dashboards, QBR materials, management reports, meeting records, and action logs; perform capability, capacity, certification, and geographic gap analysis; document procedures; track milestones; and escalate operational or security risks.

Subcontractor-Partner Manager

Program Operations: Manage the daily operating cadence for partner readiness, engagement follow-up, performance reviews, requalification, corrective actions, escalation, and reporting.

Partner Relationship Management: Serve as a primary operational contact for approved partners, reinforce customer, communication, quality, documentation, and accountability standards, and build productive long-term relationships.

Shared Partner Selection: Review partner qualifications, delivery capability, availability, geography, pricing, compliance, past performance, customer fit, and risk; participate with Bill Bickham and applicable stakeholders in criteria-based selection decisions. The role does not select partners unilaterally.

Engagement Risk and Performance Management: Review subcontractor-supported engagements for scope, schedule, quality, documentation, communication, customer impact, cost, margin, and non-green conditions; use evaluations and scorecards to drive timely response and recommend partner-status changes.

Corrective Action and Recovery: Lead partner corrective-action discussions, confirm owners and closure criteria, hold parties accountable for completion, and support recovery or commercial action for rework, replacement costs, credits, margin leakage, and delivery failures.

Compliance, Requalification, and Partner Status: Review compliance and annual requalification information, resolve or escalate gaps, and recommend preferred, approved, conditional, inactive, restricted, suspended, held, or reinstated status based on documented evidence.

Cross-Functional Governance: Coordinate with Strategic Priorities Operations, PMO, Delivery, Finance, Legal, Procurement, Security, Presales, Solution Architecture, Sales, and partner teams; lead QBRs, assess capacity and pipeline readiness, and recommend improvements to standards, workflows, tools, and the partner ecosystem.

Partner Development and Continuous Improvement: Identify recurring delivery or communication issues, apply root-cause analysis, recognize high-performing partners, and recommend actions that strengthen partner quality, coverage, scalability, and long-term value.