Myriad360
More roles at Myriad360Senior AWS Cloud Architect - Managed Services
Remote role where the employee must remain based in a particular country.
United States only
From the employer's advert: Must be based in the United States.
Employer listed it 13 days ago · Added 5 weeks ago
Been open since 5 weeks ago, still being checked, but it has been live a while.
Salary
$150k to $250k per year total target
Location
United States only
Timezone
US East
Contract
Full-time
Experience
Senior
Category
Software
Total target earnings, not base salary: the employer's figure includes variable pay (bonus or commission). Kept apart from base-salary comparisons.
Stated by the employer in the job description
What the advert says
Quoted word for word from the employer's advert. Where it says nothing, we say so.
- Working hours
- Not mentioned in the advert
- Where you can work from
Must be based in the United States.
- Contract
- Not mentioned in the advert
- Experience asked for
- Not mentioned in the advert
- Pay
Incentive compensation plans for all employees
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Remote - United States, Remote - US"
- Job description states: "Must be based in the United States."
What Nomaders makes of it
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
Before you apply
Experience: employer states
Written as a nice-to-have
- “Experience within a Managed Services Provider (MSP) environment strongly preferred.”
- “General familiarity with compliance frameworks such as SOC 2 and ISO 27001, and a security-aware approach to operations (security policies, event logging, awareness training) preferred.”
Questions worth asking: Nomaders interpretation
- The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.
Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.
About the role
Who You Are
You are a seasone d Cloud Architect. You own the operational build-and-run, the Principal Architect owns technical architecture and design, and the Practice Manager owns strategy and go-to-market.
About The Role
The Senior AWS Managed Services Engineer builds out and operates Myriad360's AWS managed service offering in collaboration with the AWS Practice Manager, Principal Architect, and Managed Services team, owning the operational build-and-run of a service designed to grow and scale.
This role has a dual mandate. First, build and operate the managed service: the incident management, service desk, monitoring, automation, and reporting that make it run day to day. Second, own AWS MSP Program certification, including the self-assessment, evidence collection, and audit readiness required to achieve and maintain designation.
The role starts hands-on, building and operating the service. As the practice scales, there is a clear path to lead the managed services team you help create.
Must be based in the United States.
Other responsibilities include:
Stand up and run incident management: identification, logging, categorization, prioritization, investigation, playbooks, resolution, and closure.
Build and operate the service desk and support model, including AWS Support plan coverage for partner-owned and customer-owned accounts.
Define and manage SLAs and service-level management.
Implement event management, dynamic monitoring, observability, and predictive monitoring / AIOps.
Author operational runbooks and automation to run the service repeatably.
Establish service continuity, disaster recovery, and backup processes.
Build FinOps reporting and financial planning into the managed service.
Set up personnel onboarding and the operational process documentation required to run and audit the service.
Own AWS MSP Program certification: build the service to meet MSP Program requirements and own the self-assessment, evidence collection, and audit readiness.
Build the customer service-management machinery (reporting, service-review cadence, escalation paths) and run key service reviews.
Use AI and automation to operate and scale the service, leveraging AI/ML platforms to help resolve tickets, surface anomalies, and identify optimization opportunities.
Help build and, over time, lead the AWS managed services operations team.
Desired skills and experience:
Experience operating an AWS managed service or MSP practice, hands-on with the service-delivery disciplines above.
Experience building repeatable managed services capabilities, operational processes, and service delivery models.
Experience contributing to an AWS MSP Program audit or a similar operational audit is a strong plus.
Requirements
- ·Experience operating an AWS managed service or MSP practice, hands-on with the service-delivery disciplines above.
- ·Experience building repeatable managed services capabilities, operational processes, and service delivery models.
- ·Experience contributing to an AWS MSP Program audit or a similar operational audit is a strong plus.
Benefits
- ·Unlimited Paid Time Off (PTO)
- ·Incentive compensation plans for all employees
- ·Company-funded 401k contributions
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Myriad360, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1mo ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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