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Media Monitoring Automation Specialist, Global Services

Work from home

Remote role where the employee must remain based in a particular country.

Listed for Bulgaria

From the employer's advert: The gross monthly salary for this role in Bulgaria is approximately 1,500 - 1,900 EUR.

Employer listed it 3 weeks ago · Added 3 weeks ago

Been open since 3 weeks ago, still being checked, but it has been live a while.

Salary

Not stated

Location

Listed for Bulgaria

Timezone

Not stated

Contract

Full-time

Experience

Mid

Category

Customer Support

The employer did not publish a salary, and we have too few comparable roles to estimate one.

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours
Not mentioned in the advert
Where you can work from
Trusted by 3,000+ companies worldwide
Contract
Fully distributed team with a permanent remote setup
Experience asked for
Not mentioned in the advert
Pay
The gross monthly salary for this role in Bulgaria is approximately 1,500 - 1,900 EUR.

Remote flexibility

Work from home

This is a remote role, but the employee must be based in Bulgaria. It is work from home rather than work from anywhere.

What the employer says

  • Source listing states candidate location: "Remote (Bulgaria), Muck Rack"
  • Job description states: "U.S.-based"

What Nomaders makes of it

  • Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Experience: employer states

Written as a nice-to-have

  • “Experience supporting or working with third-party vendors (preferred)”

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

Muck Rack is trusted by thousands of organizations around the world to understand how their brands show up across news, social media and AI-generated answers.

Our AI-powered platform connects the entire PR workflow in one place, helping communications teams manage media relationships, understand the conversations shaping their brands, take action and measure their impact. Combined with analyst-led Media Intelligence and advisory services, Muck Rack turns signals into insights and insights into action.

Founder-controlled and growing profitably and sustainably, we have the freedom to build forward-thinking products, put our customers first, and offer an inclusive culture that welcomes diverse perspectives.

We’re looking for a detail-oriented and technically curious Media Monitoring Automation Specialist, Global Services to support the configuration, automation, and optimization of workflows that power our global media intellgence services.

As a Media Monitoring Automation Specialist, you will play a key role in transitioning manual processes into scalable, automated workflows. You’ll work across content acquisition, processing, and delivery systems, ensuring high-quality outputs for both domestic and international clients while improving efficiency through automation.

What you’ll do:

Support the migration of manual workflows into automated processes using internal tooling and platforms such as N8N

Translate editorial and client brief requirements into scalable system configurations

Configure and maintain automation workflows for content acquisition, validation, tagging, summarization, and delivery

Develop and document standard operating procedures (SOPs) for automated workflows

Monitor and troubleshoot issues related to workflow automation, data quality, and system performance

Collaborate with internal teams to ensure client requirements are accurately implemented and maintained

Maintain up-to-date documentation of client configurations and communicate updates across teams

Identify opportunities to improve workflow efficiency, scalability, and accuracy

Support vendor-related processes including service evaluation, communication, and invoice reconciliation

How success will be measured in this role:

Successful transition of manual workflows into reliable automated systems

Accuracy and quality of content processing and delivery aligned with client briefs

Reduction in operational inefficiencies and manual intervention

Timely resolution of workflow and system-related issues

Clear and consistent documentation of workflows and configurations

Effective collaboration with internal stakeholders and vendor partners

If the details below describe you, you could be a great fit for this role:

Interest in workflow automation, systems configuration, or operational tooling

Requirements

The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.

Benefits

  • ·Quarterly wellness stipend and free Headspace subscription
  • ·Time Off & Family Benefits
  • ·4+ weeks of PTO, plus paid sick and mental health days
  • ·13 paid holidays with the option to swap for personal days
  • ·Up to 16 weeks of fully paid parental leave

How to apply

  1. 1Check the flexibility label above, work from home, matches where you plan to live and work.
  2. 2Tailor your CV to the role at Muck Rack, mentioning your remote working experience.
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 25d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

Pay not stated · You'll be taken to the employer's careers page.