Mozilla

Strategic Account Manager, Firefox Enterprise

Work from home

Remote role where the employee must remain based in a particular country.

France only

From the employer's advert: We’re now seeking a Strategic Account Manager, Firefox Enterprise to help grow Firefox Enterprise in France .

Employer listed it 5 weeks ago · Added 5 weeks ago

Been open since 5 weeks ago, still being checked, but it has been live a while.

Salary

Not stated

Location

France only

Timezone

Not stated

Contract

Full-time

Experience

Mid

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: business hours
Where you can work from: Must be willing and able to travel within France as needed for the role, with a preference for candidates located in the Paris metro area
Contract: Not mentioned in the advert
Experience asked for: Not mentioned in the advert
Pay: Not mentioned in the advert

Remote flexibility

Work from home

This is a remote role, but the employee must be based in France. It is work from home rather than work from anywhere.

What the employer says

Source listing states candidate location: "Remote, Remote France"
Job description states: "located in the Paris metro area"

What Nomaders makes of it

Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Questions worth asking: Nomaders interpretation

No pay is stated. Ask for the salary range before investing time in interviews.
The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

To learn the Hiring Ranges for this position, please select your location from the Apply Now dropdown menu.

To learn more about our Hiring Range System, please click this link.

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

Firefox Enterprise is a new team within Mozilla that is addressing the needs of business and government customers for a secure enterprise browser that gives organizations greater control over their data, policies, and digital infrastructure. We’re now seeking a Strategic Account Manager, Firefox Enterprise to help grow Firefox Enterprise in France . This is a high-impact enterprise sales role for someone who is excited to build deep relationships with customers and help them achieve success using Firefox Enterprise.

What you’ll do:

Serve as the primary point of contact for assigned customer accounts

Build and maintain strong, long-term client relationships

Understand our customer goals, challenges, and business needs

Drive Firefox Enterprise adoption, engagement, and overall satisfaction across the account

Manage renewals and proactively address retention risks

Coordinate with internal teams (Sales, Support, Product, Solution Engineering) to deliver a seamless customer experience

Identify and pursue expansion opportunities within existing accounts, including additional seats, upgraded tiers, or new use cases

Track account health, usage, and performance metrics, including forecast reports on retention, renewal and expansion

Conduct regular check-ins, business reviews, and success planning with customers

Resolve issues and escalate when necessary to ensure timely resolution

What you’ll bring:

Significant experience in enterprise SaaS, infrastructure, security, or platform account management, sales, customer support or other customer facing roles

Strong relationship-building skills with the ability to establish trust and credibility at all levels of a customer organization

Proven track record of supporting customer renewals, retention, and revenue growth

Strong written and verbal communication skills in English and French.

Must be willing and able to travel within France as needed for the role, with a preference for candidates located in the Paris metro area

Requirements

·Significant experience in enterprise SaaS, infrastructure, security, or platform account management, sales, customer support or other customer facing roles
·Strong relationship-building skills with the ability to establish trust and credibility at all levels of a customer organization
·Proven track record of supporting customer renewals, retention, and revenue growth
·Strong written and verbal communication skills in English and French.
·Must be willing and able to travel within France as needed for the role, with a preference for candidates located in the Paris metro area

Benefits

·Commitment to diversity, equity, inclusion, and belonging

How to apply

1Check the flexibility label above, work from home, matches where you plan to live and work.
2Tailor your CV to the role at Mozilla, mentioning your remote working experience.
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 1mo ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

Pay not stated · You'll be taken to the employer's careers page.