Mercury
Senior Technical Program Manager - Credit & Lending
Remote work allowed only within certain countries or regions.
Employer listed it 12 days ago · Added 4 days ago
First listed 12 days ago and still open.
Salary
$180k–$225k a year
Location
Timezone
US East
Contract
Full-time
Experience
Senior
Category
Operations
Stated by the employer in the job description
Remote flexibility
Region Restricted
Remote work is allowed, but only for candidates based in United States, Canada.
What the employer says
- Source listing states candidate location: "San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States, Any Office or Remote"
What Nomaders makes of it
- Applications outside the listed area are usually rejected
- Timezone overlap with the listed area is often expected
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Mercury is building Mercury Bank, N.A., a proposed nationally chartered bank focused on serving ambitious businesses. Credit and lending are central to that mission, and as we migrate our charge card and term loan products to the Bank's own balance sheet and build the next generation of lending infrastructure, we need someone who can hold the full program together.
The Senior Technical Program Manager for Credit and Lending will own end-to-end delivery of the technology programs that power Mercury's charge card, term loan, and adjacent credit products. You will be the connective tissue between Engineering, Product, Risk, Compliance, Treasury, and Operations: setting strategy for how these programs run, surfacing tradeoffs that unblock leaders, sequencing the critical path, and ensuring that what ships is audit-ready from day one.
We are looking for someone who has operated at this level before, in a regulated environment, at scale, with real accountability for outcomes.
*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.
What you'll do:
Program ownership
Own the integrated program plan across all active credit and lending workstreams, covering milestones, dependencies, and critical paths across Engineering, Product, Risk, Compliance, Treasury, and Operations.
Proactively manage sequencing, resourcing tradeoffs, and escalations. When initiatives are off-track, you identify it first and bring a recommended path forward.
Ensure Compliance, Treasury, and Operations readiness lands alongside product and regulatory milestones
Drive incident learnings back into design, test coverage, and runbooks so each issue improves the underlying system, not just fixes the symptom.
Contribute to the overall (proposed) Mercury Bank, NA technical program, collaborating with other TPMs to build a holistic view of progress and risks
Governance and decision-making
Keep a single source of truth for status, decisions, risks, and owners. Maintain a living RAID log with clear owners and impact assessments.
Facilitate structured decision-making by surfacing options and tradeoffs to leaders before problems escalate.
Build and improve the operating systems that drive credit and lending product decisions: planning cycles, reviews, decision frameworks, launch readiness.
Communication and influence
Produce concise, predictable updates calibrated to the audience.
Synthesize complex cross-functional information into recommendations that help executives decide and move.
Produce documentation of program objectives, architecture decisions, and operational impacts that onboards new team members without requiring a meeting to explain it.
Function as a trusted thought partner to engineering leads, product managers, and senior leadership.
Execution and improvement
Identify inefficiencies and eliminate them through automation, AI tooling, or process redesign.
Lead technical retrospectives and post-mortems, ensuring learnings are systematized rather than forgotten.
What we're looking for:
Requirements
- ·Technical fluency. You can understand and challenge engineering decisions, identify technical risks early, and translate complexity for non-technical stakeholders.
- ·Exceptional written and verbal communication. You write documentation that clarifies hard decisions and build frameworks teams actually adopt.
- ·Commercial instincts. You understand the financial dynamics of a lending business well enough to evaluate tradeoffs with authority.
- ·High emotional intelligence. You build trust quickly across engineering, product, risk, and executive stakeholders. You navigate complex interpersonal situations without losing credibility or momentum.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, region restricted, matches where you plan to live and work.
- 2Tailor your CV to the role at Mercury, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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