Maven Clinic
Senior Staff Product Manager, Member & AI Experience
Remote role where the employee must remain based in a particular country.
United States only
Employer listed it 7 weeks ago · Added yesterday
Been open since 7 weeks ago. Long-running listings are sometimes left up after the role is filled.
Salary
Not stated
Location
United States only
Timezone
Not stated
Contract
Full-time
Experience
Lead
Category
Product
This employer didn't state pay. Jobs like this usually pay around $210k–$260k a year, a typical range taken from 193 lead-level product roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "San Francisco, CA; Remote, US, New York, NY, Seattle, WA; Remote"
- Job description states: "This role is open to candidates in remote locations with a strong"
What Nomaders makes of it
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com
An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:
TIME 100 Most Influential Companies (2023, 2026)
Fortune Change the World (2024)
CNBC Disruptor 50 List (2022, 2023, 2024)
Fortune Best Workplaces for Millennials (2024)
Fortune Best Workplaces in Health Care (2024)
Fast Company Most Innovative Companies (2020, 2023)
Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
About The Role
The member experience is how Maven's decade of clinical depth shows up for the people we serve. The homepage they land on, the AI that answers their questions, the community that makes them feel less alone. It's what turns an eligible member into an engaged one, and an engaged member into someone who stays.
We're hiring a Senior Staff PM to make the experience dramatically better: more intuitive, more personal, more useful. You will work closely with Clinical Product and the AI Platform team to make sure the experience serves members effectively across every program. You report directly to the SVP of Product.
What You’ll Do:
Own the core member experience surfaces: homepage, conversational AI, and community
Build and run a high-velocity experimentation engine: form hypotheses, ship tests, read results honestly, and compound learnings week over week
Define the metrics that matter, instrument them, and use them to drive decisions from first visit through activation and retention
Bring a strong point of view on how AI changes what we build for members and how fast we build it, and put it to work in your own workflow
Go deep on engagement data: where members activate, where they drop off, and where the experience is or isn't working
Build close partnerships with Clinical Product and AI Platform
What we are looking for
10+ years in product with direct experience building consumer-facing products
Experience with conversational AI, homepage, and community surfaces
Strong consumer instincts: you know what makes an experience feel trustworthy, useful, and worth returning to
A track record of shipping: you move from ambiguity to a live experiment fast and would rather learn from production than perfect a doc
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
- ·Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
- ·Whole-self care through wellness partnerships
- ·Hybrid work, in office meals, and work together days
- ·16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
- ·Annual professional development stipend and access to a personal career coach through Maven for Mavens
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Maven Clinic, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open product roles with comparable remote rules.
Free to apply, no account needed.
Typically $210k to $260k per year · You'll be taken to the employer's careers page.