Lightspeed Systems
Account Manager
Remote role where the employee must remain based in a particular country.
United Kingdom only
Employer listed it 2 weeks ago · Added 5 days ago
Been open since 2 weeks ago, still being checked, but it has been live a while.
Salary
Not stated
Location
United Kingdom only
Timezone
GMT
Contract
Full-time
Experience
Mid
Category
Sales
This employer didn't state pay. Jobs like this usually pay around $120k–$230k a year, a typical range taken from 587 mid-level sales roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United Kingdom. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "REMOTE, United Kingdom, UK, UK REMOTE"
- Job description states: "UK and Ireland"
What Nomaders makes of it
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
We're looking for an Account Manager to manage and grow relationships with a portfolio of schools, multi-academy trusts, and education customers across the UK and Ireland. This is an excellent opportunity for a commercially minded relationship-builder who enjoys helping customers succeed while driving retention and revenue growth.
ABOUT THE ROLE
As an Account Manager, you will be responsible for managing a portfolio of existing customers, driving renewals, and identifying opportunities to expand adoption of Lightspeed solutions.
You will build strong relationships with key stakeholders, conduct regular account reviews, and work closely with internal teams to ensure customers receive exceptional service and value from their investment.
This role is ideal for someone with experience in account management, customer success, renewals, or sales who wants to grow their career in a fast-paced EdTech environment.
Key Responsibilities
Manage a portfolio of schools, trusts, and education customers across the UK and Ireland.
Serve as the primary point of contact for assigned accounts.
Build relationships with school leaders, IT teams, safeguarding professionals, and operational stakeholders. Lead customer renewal conversations and achieve retention targets.
Identify cross-sell and upsell opportunities across the Lightspeed portfolio.
Conduct regular account reviews to ensure customer satisfaction and adoption.
Monitor account health and proactively address risks to retention.
Partner with Customer Success, Support, Product, and Sales teams to resolve customer issues and improve outcomes.
Maintain accurate customer records, forecasts, opportunities, and activities within Salesforce.
Stay informed on trends and developments within the UK education market.
Share customer feedback and insights with Product and Marketing teams.
ABOUT YOU
Bachelor's degree (preferred)
2+ years of experience in account management, customer success, renewals, or B2B sales.
Experience managing customer relationships and driving retention.
Strong communication and relationship-building skills.
Ability to manage multiple accounts and priorities effectively.
Experience using CRM platforms such as Salesforce.
Strong organizational skills and attention to detail.
Requirements
- ·Bachelor's degree (preferred)
- ·2+ years of experience in account management, customer success, renewals, or B2B sales.
- ·Experience managing customer relationships and driving retention.
- ·Strong communication and relationship-building skills.
- ·Ability to manage multiple accounts and priorities effectively.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Lightspeed Systems, mentioning your remote working experience and working hours (GMT).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open sales roles with comparable remote rules.
Free to apply, no account needed.
Typically $120k to $230k per year · You'll be taken to the employer's careers page.