Staff Product Designer, AI Creative Tools

About Hightouch

Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.

Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.

Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.

At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.

Why this role matters

You'll be designing the future of agentic marketing at a critical inflection point. We're not just moving data anymore. We're building AI agents that make real-time, data-driven decisions across entire customer journeys. This is 0-1 product work in a space where the rules are still being written.

The opportunity is massive. Hightouch is investing heavily in Agents, and you'll be on the team doing the groundbreaking work. We're talking about tools that blend first-party data with machine learning models to unlock outcomes that were literally impossible before. Fast-moving, high-stakes, high-reward.

The design team

We're a talented team spanning coast to coast, all remote-first. You'll grow faster here because we don't have layers of process or bureaucracy slowing you down. You ship. You learn. You iterate. Repeat.

How we work:

Weekly crits: Bring your work, get constructive feedback from relevant stakeholders.

Design jams: We jam on the big stuff as a team (color palettes, new patterns, practice retros).

Design system: We've invested in our system since day one. Expanding library, regular sync with engineering.

Design cooldown: Bi-weekly sessions where we experiment with new tools, run design exercises, and work on side projects that have nothing to do with our roadmap. Past activities include building interactive prototypes in Framer, exploring AI design tools, and collaborative illustration sessions.

We don't just talk about craft. We live it. Check out our 2025 recap to see a sample of what we shipped last year.

You'll be surrounded by talented and collaborative folks, which means you're constantly learning from people who challenge the way you think. No stagnation here.

What you'll do

You'll create and iterate on powerful tools for marketing teams using our Agents product suite. This means:

0-1 innovation: You're building new products in uncharted territory.

Rapid iteration: Demonstrate your thinking through rapid designs and prototypes, not endless presentations.

Product strategy: You'll connect directly with customers through research sessions, synthesize insights from usage data and feedback, and use that understanding to influence product direction and prioritization. Your voice will shape what we build.

Live collaboration: You'll work directly with other designers, engineers, and PMs to define product details as a team.

High growth: We don't expect you to know everything. We expect you to learn fast.