GitLab

Senior Director, Global SME Solutions Architecture

Work from home

Remote role where the employee must remain based in a particular country.

Listed for United States

From the employer's advert: The base salary range for this role’s listed level is currently for residents of the United States only.

Employer listed it 12 days ago · Added 3 weeks ago

Been open since 3 weeks ago, still being checked, but it has been live a while.

Salary

$244,200 to $409,500

Location

Listed for United States

Timezone

US East

Contract

Full-time

Experience

Lead

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Not mentioned in the advert
Where you can work from: Location eligibility not confirmed
Contract: How GitLab Supports Full-Time Employees
Experience asked for: Not mentioned in the advert
Pay: The base salary range for this role’s listed level is currently for residents of the United States only.

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.

What the employer says

Source listing states candidate location: "Remote, United States, United States of America"
Job description states: "residents of the United States only. This range"

What Nomaders makes of it

Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Questions worth asking: Nomaders interpretation

The advert does not say where you can be based. Ask which countries they can legally employ or contract you from.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

* Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As the Senior Director, Global Subject Matter Expertise (SME) Solutions Architecture, you will build and lead GitLab's Subject Matter Expert organization: three regional teams in AMER, EMEA and APJ, each covering Security & Compliance, Platform, Core DevSecOps, and AI & Competitive. This team is the depth layer of GitLab's technical selling model. It wins the most complex opportunities, scales product expertise into the Account SA team, and turns field insight into product direction.

This is a leader of leaders role. You will manage three regional SME Managers, not individual contributors, and develop them as leaders in their own right. The SME organization is new, so we are looking for a transformational leader who thrives in ambiguity, builds structure where none exists, and has a track record of standing up high-performing technical teams in fast-growing, evolving businesses.

You will work as a peer to GitLab's regional Solutions Architecture Senior Directors and partner closely with Sales, Customer Success, Product, Engineering, Product Marketing and Sales Operations. Together you will make sure GitLab brings the right depth to the right opportunities, and that what the field learns shapes what GitLab builds next.

What you'll do

Set the strategy, operating model and global standards for the SME organization, aligned to the VP Global SA and GitLab's go-to-market plan.

Build the resourcing model from product-level bookings and consumption targets. Size each product group by region based on where the plan needs specialist coverage.

Act as the field's senior partner to Product Management and Engineering. Run a structured feedback loop that shapes roadmap, launch readiness and early-access programs.

Hire, mentor and develop regional SME Managers and, through them, the full global team.

Own the engagement model with the regional SA Senior Directors, Post-Sales SAs and Customer Success: triage rules, coverage thresholds, the closed-won handoff to Post-Sales SAs, and escalation paths.

Create and improve upon the processes, metrics and KPIs for SME-led technical evaluations, workshops, demos and Proofs of Value.

Partner with CRO staff, regional sales leaders and AVPs on product-category performance, forecast risk and competitive strategy.

Partner with Enablement to drive field readiness for new product launches with Product Marketing and Enablement, including Duo Agent Platform, security and platform offerings.

Build strong relationships with key customers at the technical sponsor and executive level.

Use AI to change how the team works, including deal research, demo creation, PoV automation and knowledge sharing.

Drive organizational transformation by finding gaps early, building structure where none exists, and leading change without waiting for top-down direction.

What you'll bring

5+ years second-line leadership experience (managing managers) in Solutions Architecture, Sales Engineering or a technical specialist organization.

Experience building or scaling a specialist, overlay or global SA team in enterprise SaaS, DevSecOps, security or developer tools.

A record of tying technical-team design to bookings and consumption outcomes, with the data to show it.

The ability to lead through ambiguity and rapid organizational change, bringing clarity and direction while strategy is still forming.

Requirements

·5+ years second-line leadership experience (managing managers) in Solutions Architecture, Sales Engineering or a technical specialist organization.
·Experience building or scaling a specialist, overlay or global SA team in enterprise SaaS, DevSecOps, security or developer tools.
·A record of tying technical-team design to bookings and consumption outcomes, with the data to show it.
·The ability to lead through ambiguity and rapid organizational change, bringing clarity and direction while strategy is still forming.
·Strong relationships with Product and Engineering leaders, and a history of shaping roadmap from field insight.

Benefits

·Flexible Paid Time Off
·Team Member Resource Groups
·Equity Compensation & Employee Stock Purchase Plan
·Growth and Development Fund

How to apply

1Check the flexibility label above, work from home, matches where you plan to live and work.
2Tailor your CV to the role at GitLab, mentioning your remote working experience and working hours (US East).
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 20d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

$244,200 to $409,500 · You'll be taken to the employer's careers page.