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Associate Renewals Manager

Region Restricted

Remote work allowed only within certain countries or regions.

Employer listed it 9 days ago · Added 5 days ago

First listed 9 days ago and still open.

Salary

Not stated

Location

Timezone

Not stated

Contract

Full-time

Experience

Mid

Category

Other

This employer didn't state pay. Jobs like this usually pay around $80k–$155k a year, a typical range taken from 397 mid-level other roles on Nomaders that do state pay. It's a guide, not an offer.

Remote flexibility

Region Restricted

Remote work is allowed, but only for candidates based in Ireland, Israel.

What the employer says

  • Source listing states candidate location: "Remote Ireland; Remote, Israel, Ireland"

What Nomaders makes of it

  • Applications outside the listed area are usually rejected
  • Timezone overlap with the listed area is often expected

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

* Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

Associate Renewals Manager Responsibilities

Maximize customer retention rates through effective sales techniques over the phone, video and email while also minimizing customer churn and contraction.

Execute the renewal process to ensure ARR is retained or expanded

Evaluate license usage and complete the true-up requirements

Understand and align customer’s business needs and goals to generate renewal quotes

Provide renewals adminstration support to Renewals Managers, and Account Executives

Ensure that renewals are closed on a timely basis

Collaborate with Sales and Customer Success Managers on renewals strategy and plans, leveraging customer analytics and metrics

Liaise with customers to ensure POs and order forms are accurately completed to allow for internal deal approval

Associate Renewals Manager Requirements

Related sales or related customer experience (examples SDR, BDR, sales ops, deal desk, customer service, CSM)

Demonstrated progressive experience with B2B software sales

Experience with subscription GTM approaches for customer success management and renewals

Effective communicator, strong interpersonal and collaboration skills

Motivated, driven and results-oriented

Strong negotiation, presentation and closing skills

Preferred experience with technical products. Experience with DevOps, software development lifecycle, or application development is a plus.

You share our values, and work in accordance with those values.

How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being

Flexible Paid Time Off

Requirements

  • ·Understand and align customer’s business needs and goals to generate renewal quotes
  • ·Provide renewals adminstration support to Renewals Managers, and Account Executives
  • ·Ensure that renewals are closed on a timely basis
  • ·Collaborate with Sales and Customer Success Managers on renewals strategy and plans, leveraging customer analytics and metrics
  • ·Liaise with customers to ensure POs and order forms are accurately completed to allow for internal deal approval

Benefits

  • ·Flexible Paid Time Off
  • ·Team Member Resource Groups
  • ·Equity Compensation & Employee Stock Purchase Plan
  • ·Growth and Development Fund

How to apply

  1. 1Check the flexibility label above, region restricted, matches where you plan to live and work.
  2. 2Tailor your CV to the role at GitLab, mentioning your remote working experience.
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 6d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

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