GitLab

Engineering Manager, Switchboard

Work from home

Remote role where the employee must remain based in a particular country.

United Kingdom only

Employer listed it 9 days ago · Added 5 days ago

First listed 9 days ago and still open.

Salary

Not stated

Location

United Kingdom only

Timezone

GMT

Contract

Full-time

Experience

Mid

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United Kingdom. It is work from home rather than work from anywhere.

What the employer says

Source listing states candidate location: "Remote, United Kingdom, United Kingdom"

What Nomaders makes of it

Residency required in United Kingdom
Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

* Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

Summary:

Lead the Switchboard team, which owns the Tenant management product for Dedicated environments. This team is diverse in skills (Frontend, Backend and Reliability engineers) and owns the product end to end. The product enables self-service and workflow automations for customers and internal operators of our large scale Dedicated tenant fleet.

Key Responsibilities:

Lead the fullstack Switchboard team responsible for GitLab Dedicated’s customer-facing control panel, and set clear direction for how the team delivers and evolves that product. There is a strong coordination with the assigned Product Manager.

Hire and develop a high-performing team where team members can thrive and produce results with quality and speed.

Partner with Technical Team Leads to provide direction and act as final decision-maker and unblocker of the team to move forward fast.

Partner closely with Product and Design on the customer-facing control panel, including wireframes and UI direction for external users.

Own planning with the Product Manager, including priorities, dependencies, and the quarterly delivery epic.

Ensure fast, high quality and cross-functional execution across frontend, backend, UX, product, and technical writing.

Drive improvements in quality, security, and performance.

Support the team’s mission of enabling GitLab Dedicated customers to manage their tenant environments while reducing manual operations on the large scale Dedicated fleet.

We're looking for a technical engineering manager to lead a team building and operating large-scale distributed systems. The ideal candidate combines deep technical expertise with strong operational instincts and a passion for building high-performing teams.

What you'll bring:

Proven track record building and owning large-scale distributed services, with the technical depth to dive into architecture and guide the team on technical strategy

Experience in driving operational excellence and you've owned services running at four-nines (99.99%) SLOs and know what it takes to keep them there

Experience leveraging AI tooling to boost team productivity, with real lessons learned from both wins and missteps

A history of building and managing high-performing, accountable team cultures, including managing out when necessary

Comfort driving complex projects to completion without relying on a dedicated TPM

Experience leading distributed and remote teams effectively

How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being

Requirements

·Proven track record building and owning large-scale distributed services, with the technical depth to dive into architecture and guide the team on technical strategy
·Experience in driving operational excellence and you've owned services running at four-nines (99.99%) SLOs and know what it takes to keep them there
·Experience leveraging AI tooling to boost team productivity, with real lessons learned from both wins and missteps
·A history of building and managing high-performing, accountable team cultures, including managing out when necessary
·Comfort driving complex projects to completion without relying on a dedicated TPM

Benefits

·Flexible Paid Time Off
·Team Member Resource Groups
·Equity Compensation & Employee Stock Purchase Plan
·Growth and Development Fund

How to apply

1Check the flexibility label above, work from home, matches where you plan to live and work.
2Tailor your CV to the role at GitLab, mentioning your remote working experience and working hours (GMT).
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 6d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.