Solutions Consultant

About the role:

We are on the lookout for a Solutions Consultant to join our team, remotely based in Germany! The ideal candidate will be highly motivated, energetic and a solution-focused leader with strong technical skills, e-commerce architecture experience, and a background working with enterprise customers in a SaaS-based setting. As part of your day-to-day, you will be communicating and demonstrating the value of Forter's solutions and owning all technical aspects of the sales cycle. You will work collaboratively with a high-performing sales team to uncover customer needs, priorities, and develop value-based use-cases and account engagement strategies. You will leverage your technical and business skills and work in conjunction with Sales, Implementation, Customer Success, R&D and Product Management as a key business advisor and payments product advocate. What you'll be doing:

Present our fraud prevention, policy-building, and other e-commerce optimisation solutions in a clear manner to both technical and business audiences

Work closely with our Sales and Business Development team, meet with clients, and deliver technical insights for business questions regarding the sales process

Conduct solution deep dives with clients and partners to understand their business goals and how Forter can help achieve and even outperform those metrics

Help remove barriers with potential prospects by clearly articulating Forter's integration technology, and helping scope projects with a relentless drive for quality

Prepare and deliver solution messaging in an effort to highlight Forter's value proposition and unique differentiators

Partner with internal Product and R&D teams for sharing client and prospect feedback and additional product roadmap insights

What you'll need:

2+ years of experience in a pre-sales engineering role with an enterprise b2b product in the e-commerce industry

Solid understanding of the e-commerce, fraud prevention, identities, and/or payments landscape and working with cloud technologies and APIs in relation to these types of leading solutions for merchants

Superior analytical, critical thinking, and quantitative skills

The ability to work independently and manage multiple projects simultaneously

The ability to build strong relationships with business partners and stakeholders

Proven analysis and problem-solving expertise

Outstanding written and oral communication skills

Experience delivering presentations and demonstrations to senior level business and technical audiences

Ability to learn and assimilate technical information quickly

Fluency in German and English

About Us:

Commerce is evolving faster than the systems built to support it. Agentic AI is redrawing how people buy. Customer expectations have a new ceiling. And bad actors are evolving alongside every advancement.

Forter was built to meet this moment — and stay ahead of it.

We are a human-first, AI-built company. Our technology analyzes patterns across a network of over 2 billion shoppers, delivering identity intelligence across the entire commerce journey — from sign-up to checkout to returns — that protects revenue and unlocks great customer experiences simultaneously. With Forter, businesses know who to trust, whether it’s humans or the agents shopping for them. The result: zero friction for the customers who matter. No revenue left behind.

The world's most trusted brands — Nordstrom, Instacart, Priceline, Adobe, ASOS, and eBay among them — rely on Forter to get this right. Since 2013, we've raised $525M from investors including Tiger Global, Bessemer, Sequoia Capital, and Salesforce Ventures, and today we power commerce decisions for nearly 1 million businesses globally. We're more than fraud, payments and orchestration – we make trust a competitive advantage.