Senior Program Manager, Product

Form Health is a virtual obesity medicine clinic delivering physician-led, evidence-based care for obesity and related cardiometabolic conditions. Obesity affects more than 40% of U.S. adults, and as GLP-1 medications reshape the field, Obesity and Cardiometabolic Medicine is in a period of rapid growth and opportunity. Form Health is at the forefront of that shift, building a clinical model that combines rigorous, personalized medical care with the technology to make it accessible at scale.

Every Form Health patient works closely with a dedicated multidisciplinary Care Team, including board-certified physicians (many ABOM-certified, and endocrinologists), advanced practice providers, and Registered Dietitians who together deliver comprehensive, one-on-one treatment that includes nutrition, behavioral health, physical activity, and FDA-approved medication, if appropriate. Through our mobile app, patients engage in regular video visits along with text messaging, photo journaling, and personalized educational content. We hold ourselves to the highest standards of clinical care and to treating every individual with empathy and respect.

Founded in 2019, Form Health is a venture-backed, mission-driven company partnering with leading employers and health plans to expand access to high-quality, guideline-based obesity and cardiometabolic care nationwide. We're deeply invested in our core value of putting patients first, and equally committed to building a culture where every employee is valued and we learn and grow together.

About the Role:

The Senior Program Manager, Product is a critical, highly independent role at the center of Form Health's Product organization. You'll be the connective tissue between Product, Engineering, Clinical, and go-to-market teams — and the person responsible for making sure our Product org operates as a best-in-class, AI-forward, product development team.

This is a builder's role, not a caretaker's. You'll define the Product Operations roadmap from the ground up, bring in and champion cutting-edge tools and methodologies (including AI-assisted planning, development, and research workflows), and continuously raise the bar on how the team plans, ships, and learns. You'll operate with a high degree of autonomy — setting priorities, making judgment calls, and driving initiatives to completion with minimal oversight — while staying closely aligned with Product, Engineering, and executive stakeholders.

What You Will Do:

Own the Product Operations roadmap: Independently define the vision, priorities, and success metrics for how the Product org plans, builds, ships, and learns — identifying gaps and driving initiatives from idea to adoption.

Drive end-to-end program management: Own execution roadmaps for key cross-functional initiatives — from new clinical program features to platform investments — ensuring timely, high-quality delivery from concept to launch.

Orchestrate cross-functional alignment: Serve as the connective tissue between Product, Engineering, Design, Clinical Operations, Marketing, and Customer Success — facilitating the rituals, decisions, and communication that keep every team moving in the same direction.

Champion AI-forward tools and methodologies: Evaluate, pilot, and roll out modern product development tooling — AI-assisted planning, coding, research, and automation — to help the team plan and ship faster. Treat AI as core infrastructure for how the team works, not a side project.

Build and evolve the product operating model: Design and continuously improve how the team runs, including intake and triage processes, roadmap and sprint rituals, documentation standards, and tooling that scale with the company.

Turn data and feedback into decisions: Synthesize product usage data, clinical and operational metrics, and patient/customer feedback into clear, actionable recommendations that inform roadmap and prioritization.

Provide executive visibility: Develop and deliver program health readouts and roadmap updates to leadership, with data-driven insights, risks, and recommendations.

Proactively manage risk and dependencies: Identify, assess, and mitigate issues that could impact timelines or quality across teams, escalating and resolving blockers before they become critical.

Interface directly with stakeholders: Act as a trusted partner and clear point of contact for Product-related questions from Clinical, Commercial, Ops, and executive leadership.

About You:

5+ years of progressive experience in program/project management, product operations, or a related discipline within a fast-paced software or digital health environment.

A demonstrated track record of operating highly independently — you've built a roadmap, process, or operating model from scratch, not just executed against someone else's plan.

Fluency with modern product development tools and genuine enthusiasm for AI-forward workflows (e.g., AI-assisted planning, coding, and research tools, alongside Linear, Figma, etc.).

Deep understanding of the Software Development Life Cycle (SDLC) and Agile methodologies, with the judgment to adapt them to what a team actually needs rather than applying them rigidly.

Strong analytical skills — comfortable pulling and interpreting product, engineering, and operational data to inform decisions.

Outstanding cross-functional communication and influence — able to distill ambiguous, complex problems into clear plans and align stakeholders, from ICs to executives, without relying on direct authority.

Experience in digital health, healthcare operations, or another regulated/clinical environment is a strong plus.