Expel

Security Solutions Engineer

Undisclosed

Remote. The employer does not say where candidates may be based.

Location not stated

Employer listed it 8 days ago · Added 6 days ago

First listed 8 days ago and still open.

Salary

$102k to $148k per year

Location

Location not stated

Timezone

Not stated

Contract

Full-time

Experience

Mid

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Not mentioned in the advert
Where you can work from: We're only hiring individuals authorized to work in the United States.
Contract: Not mentioned in the advert
Experience asked for: 5+ years of experience in the cybersecurity industry, ideally with exposure to technical troubleshooting, security operations, or consultative customer-facing roles.
Pay: The full base salary range for this role is $102,000 to $147,900 USD, plus bonus eligibility and equity.

Remote flexibility

Undisclosed

The listing is advertised as remote but does not state which countries or regions candidates may work from.

Why this role is Undisclosed

We only label a role Work from anywhere, Region restricted or Work from home when the employer's own wording says so. We checked this advert under our current rules and found no country or region eligibility requirement in it. We don't guess, so it stays Undisclosed until the employer publishes enough location information. Here is exactly what the advert left out.

Countries you can work from: Not stated. The advert only gives "Remote", which names no country you must live in.
Whether the work is remote: Never mentioned. The role reached us through a remote job board, but the advert itself doesn't say the work is remote.
Working hours: Not stated. No timezone overlap or set hours are mentioned, so assume nothing either way.

Worth a look all the same. Missing wording is usually a rushed job posting rather than a closed door, so ask where you can be based in your first message, before you write a tailored application.

What the employer says

Source listing states candidate location: "Remote"

What Nomaders makes of it

No residency or region requirement found in the job description
Check with the employer before assuming you can work from abroad

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Experience: employer states

Written as a nice-to-have

“5+ years of experience in the cybersecurity industry, ideally with exposure to technical troubleshooting, security operations, or consultative customer-facing roles.”

Questions worth asking: Nomaders interpretation

The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

When a customer hits a thorny technical question, someone at Expel needs to have the answer. Fast, accurate, and complete. That's where you come in.

As a Security Solutions Engineer (SSE), you're the technical backstop for our Customer Success organization. When our Customer Success Managers (CSMs), Technical Account Managers (TAMs), and Technical Support Engineers (TSEs) run into complex technical challenges, you're the person they turn to. You'll dig in, troubleshoot, and deliver answers that help our customers get the most out of Expel.

You'll work closely with a team of technical experts and collaborate across Security, Detection & Response Engineering, and other Engineering teams to build a deep understanding of our platform, integrations, detection strategies, and security operations. Just as importantly, you'll turn that knowledge into documentation, enablement, and repeatable solutions that help the broader organization become more effective over time.

Success in this role comes from having a "the buck stops here" mindset. You're someone who takes ownership, enjoys solving complex problems, and knows how to balance being a trusted technical resource with helping others become more self-sufficient.

What Expel can do for you

Give you the opportunity to work with a wide variety of security technologies, platforms, and customer environments.

Deepen your expertise in managed detection and response (MDR), security operations, and the broader cybersecurity landscape.

Connect you with experienced security practitioners, engineers, and leaders across Expel and our customer base.

Provide hands-on exposure to complex technical challenges that require creative problem-solving and thoughtful troubleshooting.

Help you sharpen your consultative skills as you translate complex technical concepts into clear, actionable guidance.

Give you the opportunity to influence how our Customer Success organization operates through documentation, enablement, and process improvements.

Surround you with a collaborative team that values technical curiosity, knowledge-sharing, and continuous improvement.

What you can do for Expel

Serve as a trusted technical resource and escalation point for our Customer Success organization, providing timely, accurate, and thorough responses to technical questions.

Troubleshoot complex technical issues, perform root cause analysis, and help identify practical solutions that improve customer outcomes.

Partner with CSMs, TAMs, and TSEs to address technical challenges, occasionally joining customer conversations when deeper technical expertise is needed.

Collaborate with Security, Detection & Response Engineering, and other Engineering teams to develop a strong understanding of Expel's platform architecture, integrations, data flows, and detection and response capabilities.

Identify gaps in existing documentation and proactively create, maintain, and improve internal and external knowledge resources.

Help enable Customer Success teams to answer common technical questions independently, reducing repetitive inquiries and improving response times.

Maintain accurate records of technical inquiries, including request types and trends, to help the team identify recurring challenges and prioritize improvements.

Contribute to the team's operational processes, helping improve how technical requests are tracked, escalated, resolved, and documented.

Share your expertise with teammates and help build a culture of continuous learning, collaboration, and technical excellence.

What you should bring with you

5+ years of experience in the cybersecurity industry, ideally with exposure to technical troubleshooting, security operations, or consultative customer-facing roles.

Requirements

·5+ years of experience in the cybersecurity industry, ideally with exposure to technical troubleshooting, security operations, or consultative customer-facing roles.
·Strong troubleshooting and root cause analysis skills, with the ability to independently investigate and resolve complex technical challenges.
·Technical depth in one or more security technology areas, including EDR, NDR, SIEM, cloud security, or related security platforms.
·A solid understanding of detection strategies, security operations workflows, and the technical tradeoffs associated with different security solutions.
·Familiarity with common attack vectors, threat tactics and techniques, frameworks such as MITRE ATT&CK, and the broader attack lifecycle.

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

1Check the flexibility label above, undisclosed, matches where you plan to live and work.
2Tailor your CV to the role at Expel, mentioning your remote working experience.
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 7d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.