Head of Sales

About Ethos

Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.

About the Role

We are looking for an ambitious Head of Sales to help develop and scale our Sales Teams on a mission to protect the next million families. As our Head of Sales, you will own the strategy and full operational engine of our sales organization, leading multiple managers and sales teams. You will be tasked with expanding our organization by recruiting and training the best Agents. You will collaborate with Product stakeholders to test and experiment into new sales motions. You will partner with Finance to develop staffing models and compensation plans. We're looking for a proven, hands-on sales leader who can drive performance today while architecting the organization, playbooks, and culture needed to win tomorrow.

Duties and Responsibilities

Lead the Sales organization, responsible for managing multiple teams and driving performance

Define and own KPIs across production, activity, efficiency, and quality; foster a data-driven performance culture with clear accountability at every level

Lead, develop, and scale a high-performing team of licensed agents and managers — hiring top talent, building career paths, and maintaining a culture of performance

Build and continuously improve sales playbooks, scripts, and sales motions tailored to the Final Expense customer

Develop coaching programs across call reviews, shadowing, certifications, and performance improvement plans for both managers and agents

Partner with Product and Marketing teams to develop shared test and experimentation roadmaps

Set and manage staffing plans in partnership with Finance and Marketing, ensuring coverage, ramp capacity, and productivity targets are met

Design and evolve compensation plans that align agent and manager incentives with business outcomes

Qualifications and Skills

8–12+ years of sales leadership experience, with direct ownership of inside sales teams of 30+ in a B2C or high-volume direct-to-consumer environment

Proven track record of owning a sales organization — exceeding revenue targets and scaling a business through headcount growth and operational improvement

Deep expertise in final expense, whole life, or adjacent protection products strongly preferred; candidates with B2C insurance, insurtech, or high-velocity consumer sales backgrounds will be considered

Experience designing and managing agent compensation plans, performance management frameworks, and staffing models at scale

Strong analytical operator fluent in forecasting, pipeline management, and modern CRM and telephony systems (Salesforce, Regal, or equivalent); able to translate data into rapid action

Excellent coach and developer of talent — track record of building manager capability and creating high-performance team cultures

Natural cross-functional partner; skilled at using data and customer insight to influence Product, Marketing, and Operations

Thrives in a fast-moving, tech-forward environment with a strong bias for action, high ownership, and a builder's mindset

#LI-Remote #LI-SG2

The US national base salary range for this full-time position is $178,000 - $315,000 OTE. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.