Engine
Senior Manager, Fraud Operations
Remote role where the employee must remain based in a particular country.
United States only
Employer listed it 5 days ago · Added today
First listed 5 days ago and still open.
Salary
$121,000 to $168,000
Location
United States only
Timezone
Not stated
Contract
Full-time
Experience
Senior
Category
Operations
Stated by the employer in the job description
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Remote - US"
What Nomaders makes of it
- Residency required in United States
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About Engine
Engine is the all-in-one travel and spend management platform trusted by 38K+ businesses and groups representing 1.8M+ travelers. We're the retailer and the rails of business travel, one of the fastest-growing companies in travel tech, built on a decade of proprietary technology, supply, and pricing no one else can replicate. Other travel and AI companies run on our infrastructure to book real trips, hold rates, and move payments, without building any of it themselves. We built it, AI-forward at every layer, from how travelers book to how the rails run. That work has earned recognition as one of Fast Company's Best Workplaces for Innovators (2025), TravelTech's Reservation Platform of the Year (2026), and one of Built In's Best Places to Work (2020–2026). We're looking for bold, ambitious people to help redefine how businesses manage and experience travel. Working here, you can expect exponential growth, an ambitious pace, full ownership, and high-caliber colleagues who push you to do the best work of your career. Every hire raises the bar.
Come outpace the ordinary and build the future of travel with us.
About the Role
Engine is building a dedicated Risk function and looking for a Sr. Manager, Fraud Operations to lead it on the front lines. You'll own fraud operations across Engine X card, application fraud, and Engine's travel marketplace — building the team, establishing the playbooks, and surfacing the intelligence that drives risk policy. This is the foundational fraud leadership hire as Engine scales.
What You'll Do
Lead and develop a team of Fraud Analysts, setting investigation standards, documentation quality, and performance expectations
Establish fraud classification and labeling infrastructure — define the taxonomy, standardize case documentation across the team, and ensure accurate tracking of fraud types for reporting and Data Science model training
Build and maintain investigation playbooks and SOPs across fraud types: card fraud, application fraud, Early Fraud Warning (EFW) alerts, and coordinated fraud rings
Design fraud detection controls in partnership with Product and Engineering, including application-stage signals and post-approval monitoring
Own weekly fraud intelligence reporting to Director, Risk and CFO — pattern observations, P&L impact, and recommended policy actions
Partner with Legal/Compliance on escalation of coordinated fraud events and regulatory documentation
Coordinate with Credit Underwriting on application fraud signals and with Member Support on high-severity card fraud cases
What We're Looking For
7+ years of relevant experience
Card fraud operations experience — credit, prepaid, or gift card (not just ACH or marketplace fraud)
People leadership — managing investigators or analysts
SEON or equivalent fraud detection platform
Salesforce case management
BSA/AML familiarity
Familiarity with KYB outputs and how to read them for fraud signals
Strong written communication — ability to escalate fraud patterns to leadership with clarity and impact
CFE (Certified Fraud Examiner) strongly preferred; CAMS (Certified Anti-Money Laundering Specialist) a plus
Fintech, travel, or multi-product marketplace experience a plus
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
- ·Perks and benefits may vary based on employment type, location, and more
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Engine, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 20h ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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$121,000 to $168,000 · You'll be taken to the employer's careers page.