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Learning Experience Designer

Work from home

Remote role where the employee must remain based in a particular country.

Ireland only

From the employer's advert: Ireland Pay Range

Employer listed it 4 days ago · Added 4 days ago

First listed 4 days ago and still open.

Salary

€37,800 to €51,200

Location

Ireland only

Timezone

Not stated

Contract

Full-time

Experience

Mid

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Not mentioned in the advert
Where you can work from: Location eligibility not confirmed
Contract: Not mentioned in the advert
Experience asked for: Not mentioned in the advert
Pay: Compensation

Remote flexibility

Work from home

This is a remote role, but the employee must be based in Ireland. It is work from home rather than work from anywhere.

What the employer says

Source listing states candidate location: "Remote - Ireland, Ireland"

What Nomaders makes of it

Residency required in Ireland
Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Questions worth asking: Nomaders interpretation

The advert does not say where you can be based. Ask which countries they can legally employ or contract you from.
The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

Role Description

As a Learning Experience Designer within Dropbox’s Customer Advocacy organization, you will create engaging, accessible, and effective learning experiences that help customers and administrators understand Dropbox products, complete key tasks, and achieve their goals.

You will design and maintain customer education across Dropbox Learn, product-launch education, learning paths, multimedia tutorials, and other self-service learning experiences. Working closely with cross-functional partners, you will translate complex product capabilities and customer needs into clear, actionable instruction.

You’ll combine instructional design principles, digital content production, and responsible AI-assisted workflows to develop scalable learning experiences. Your work will contribute to helping customers become more confident and successful with Dropbox products while improving the consistency, quality, and accessibility of customer education.

Responsibilities

Design, develop, publish, and maintain engaging, accessible, and accurate customer learning experiences across Dropbox products and education platforms.

Create and update web-based training, learning paths, product-launch education, tutorials, multimedia content, and other instructional resources.

Translate complex product workflows and customer needs into clear, task-oriented instruction with logical sequencing and actionable next steps.

Author, publish, and maintain learning content using Contentful and related content-management and learning-delivery platforms, including quality assurance and localization preparation.

Collaborate with Product, Product Marketing, Customer Advocacy, Support, subject-matter experts, and program managers to deliver education aligned with customer and business needs.

Responsibly leverage AI tools to support content drafting, storyboarding, synthesis, analysis, and production efficiency while validating outputs for accuracy, accessibility, instructional quality, and customer relevance.

Support continuous improvement of learning experiences through reusable templates, documented processes, customer feedback, performance insights, and content-quality standards.

Requirements

Experience creating or maintaining customer-facing learning, instructional, technical, enablement, or product education content.

Ability to translate complex product concepts and workflows into clear, structured, task-oriented instruction.

Experience using content-authoring, learning-management, or publishing platforms.

Ability to collaborate effectively with subject-matter experts and cross-functional stakeholders to develop and refine instructional content.

Understanding of instructional quality principles, including accuracy, accessibility, consistency, and learner usability.

Strong organizational skills and the ability to manage multiple content deliverables, incorporate feedback, and meet deadlines.

Ability to learn and responsibly use AI-assisted tools to improve productivity while maintaining accountability for content quality and accuracy.

Preferred Qualifications

Experience developing web-based training, interactive learning, quick-start guides, video tutorials, or progressive learning paths.

Familiarity with Contentful, Articulate, Wistia, or comparable content and learning-production tools.

Experience supporting product launches, localization, or customer self-service education programs.

Requirements

·Experience creating or maintaining customer-facing learning, instructional, technical, enablement, or product education content.
·Ability to translate complex product concepts and workflows into clear, structured, task-oriented instruction.
·Experience using content-authoring, learning-management, or publishing platforms.

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

1Check the flexibility label above, work from home, matches where you plan to live and work.
2Tailor your CV to the role at Dropbox, mentioning your remote working experience.
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 5d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

€37,800 to €51,200 · You'll be taken to the employer's careers page.