DistantJob
Level 3 IT Systems Engineer
Remote. The employer does not say where candidates may be based.
Location not stated
Employer listed it 5 months ago · Added 5 days ago
Been open since 5 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
Not stated
Location
Location not stated
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Software
This employer didn't state pay. Jobs like this usually pay around $160k–$250k a year, a typical range taken from 595 mid-level software roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Undisclosed
The listing is advertised as remote but does not state which countries or regions candidates may work from.
Why this role is Undisclosed
We only label a role Work from anywhere, Region restricted or Work from home when the employer's own wording says so. We checked this advert under our current rules and found no country or region eligibility requirement in it. We don't guess, so it stays Undisclosed until the employer publishes enough location information. Here is exactly what the advert left out.
- Countries you can work from: Not stated. The advert only gives "Remote", which names no country you must live in.
- Whether the work is remote: Confirmed by the employer: "This is a fully remote role"
- Working hours: Not stated. No timezone overlap or set hours are mentioned, so assume nothing either way.
Worth a look all the same. Missing wording is usually a rushed job posting rather than a closed door, so ask where you can be based in your first message, before you write a tailored application.
What the employer says
- Source listing states candidate location: "Remote"
What Nomaders makes of it
- No residency or region requirement found in the job description
- Check with the employer before assuming you can work from abroad
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
We’re looking for someone who enjoys solving problems… especially the ones that start with ‘nothing changed, it just stopped working.’
We’re looking for an experienced IT Systems Engineer III who combines strong technical expertise with excellent customer service and communication skills. This is a fully remote role with constant client interaction. The ideal candidate is proactive, solutions-driven, and focused on security, reliability, and performance.
They are a leading Managed Services Provider that has been in the industry for nearly fifteen years. They like to think of themselves as a community-centered organization: they have clients in different sectors within their region, and their mission is to help them succeed. Their values? To do it with empathy - they want to deliver friendly, caring, and responsive service 100% of the time.
What will your responsibilities be?
Provide remote technical support via phone, ticketing systems, and remote tools.
Troubleshoot and resolve issues across networks, servers, endpoints, and cloud environments.
Design and implement solutions to improve security, uptime, and performance.
Manage and support Windows Server, Active Directory, and Microsoft 365 environments.
Administer virtualization platforms (VMware, Hyper-V).
Support and maintain cloud infrastructure (Azure and/or AWS).
Configure and manage firewalls (SonicWall, Sophos, Fortinet, Cisco, etc.).
Monitor systems using RMM tools and maintain clear documentation in ticketing systems.
Perform network, server, and security assessments following best practices.
Communicate clearly and proactively with clients and internal teams.
What skills will you need?
7–10 years of hands-on experience, ideally in an MSP environment.
Strong expertise in networking, Windows Server, Active Directory, and Microsoft 365.
Advanced experience with virtualization (VMware, Hyper-V).
Experience with cloud platforms (Azure and/or AWS).
Familiarity with firewalls, backup solutions (Datto, Veeam), and RMM tools (e.g., NinjaOne).
Excellent communication, organization, and time-management skills.
Proactive, results-oriented, and a strong team player.
Experience handling customer support via calls and tickets.
Professional-level English.
Requirements
- ·7–10 years of hands-on experience, ideally in an MSP environment.
- ·Strong expertise in networking, Windows Server, Active Directory, and Microsoft 365.
- ·Advanced experience with virtualization (VMware, Hyper-V).
- ·Experience with cloud platforms (Azure and/or AWS).
- ·Familiarity with firewalls, backup solutions (Datto, Veeam), and RMM tools (e.g., NinjaOne).
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, undisclosed, matches where you plan to live and work.
- 2Tailor your CV to the role at DistantJob, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open software roles with comparable remote rules.
Free to apply, no account needed.
Typically $160k to $250k per year · You'll be taken to the employer's careers page.