DistantJob
Level 3 MSP Engineer
Remote. The employer does not say where candidates may be based.
Location not stated
Employer listed it 15 months ago · Added 5 days ago
Been open since 15 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
Not stated
Location
Location not stated
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Software
This employer didn't state pay. Jobs like this usually pay around $165k–$260k a year, a typical range taken from 595 mid-level software roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Undisclosed
The listing is advertised as remote but does not state which countries or regions candidates may work from.
Why this role is Undisclosed
We only label a role Work from anywhere, Region restricted or Work from home when the employer's own wording says so. We checked this advert under our current rules and found no country or region eligibility requirement in it. We don't guess, so it stays Undisclosed until the employer publishes enough location information. Here is exactly what the advert left out.
- Countries you can work from: Not stated. The advert only gives "Remote", which names no country you must live in.
- Whether the work is remote: Never mentioned. The role reached us through a remote job board, but the advert itself doesn't say the work is remote.
- Working hours: Not stated. No timezone overlap or set hours are mentioned, so assume nothing either way.
Worth a look all the same. Missing wording is usually a rushed job posting rather than a closed door, so ask where you can be based in your first message, before you write a tailored application.
What the employer says
- Source listing states candidate location: "Remote"
What Nomaders makes of it
- No residency or region requirement found in the job description
- Check with the employer before assuming you can work from abroad
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
We're on the hunt for a Level 3 Support Engineer!
Our client is a leading Managed Services Provider that has been in the industry for nearly fifteen years. They like to think of themselves as a community-centered organization: they have clients in different sectors within their region, and their mission is to help them succeed. Their values? To do it with empathy - they want to deliver friendly, caring, and responsive service 100% of the time.
This role combines hands-on technical expertise with client-facing project leadership, focusing on Microsoft 365 ecosystem optimization and security enhancement.
What will your responsibilities be?
Deliver expert-level support for Microsoft 365, Azure, endpoint security, and modern workplace solutions
Lead technical projects including SharePoint migrations, Intune deployments, and security implementations
Resolve escalated technical issues with systematic troubleshooting approaches
Create comprehensive documentation and communicate effectively with clients at all technical levels
Participate in project planning, scope management, and timeline development
What skills will you need?
MSP Background
Experience supporting multiple clients simultaneously, preferable in a managed service provider setting Proficiency in time tracking and project estimation
Microsoft 365 Core Expertise
SharePoint Online: Template deployment and Teams integration Intune/Autopilot: Device management and policy configuration PowerShell: Regular scripting for automation and troubleshooting Email Systems: Migration experience, DNS management (SPF, DKIM, DMARC), spam protection Security: Microsoft Defender and Purview experience preferred Compliance: M365 tenant hardening and security best practices
Communication & Collaboration Exceptional English communication skills (verbal, written, documentation) Experience with ticketing systems and professional client interaction
Preferred Additional Skills
Security services: vulnerability scanning, DLP, zero trust principles
Virtualization: Azure Virtual Desktop, Docker, VMs
SASE and SIEM/SOAR concepts
Professional Attributes
Continuous learner: Actively engaged in training, certifications, or professional communities
Adaptable: Flexible approach to changing requirements while maintaining quality
Results-focused: Prioritizes client outcomes over technology deployment
Detail-oriented: Systematic documentation and delivery processes
Requirements
- ·Experience supporting multiple clients simultaneously, preferable in a managed service provider setting Proficiency in time tracking and project estimation
- ·Microsoft 365 Core Expertise
Benefits
- ·Tight-knit team of experienced technical professionals
- ·Exposure to diverse technologies and industries
- ·Long-term growth potential with performance-based advancement
- ·Opportunity to make meaningful improvements to client environments
- ·if this sounds right for you, use the form below to apply!
How to apply
- 1Check the flexibility label above, undisclosed, matches where you plan to live and work.
- 2Tailor your CV to the role at DistantJob, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open software roles with comparable remote rules.
Free to apply, no account needed.
Typically $165k to $260k per year · You'll be taken to the employer's careers page.