Customer.io
Contract Accounts Payable Manager
Remote work allowed only within certain countries or regions.
North America
Employer listed it 12 days ago · Added 5 days ago
First listed 12 days ago and still open.
Salary
Not stated
Location
North America
Timezone
US East
Contract
Full-time
Experience
Mid
Category
Operations
This employer didn't state pay. Jobs like this usually pay around $80k–$155k a year, a typical range taken from 271 mid-level operations roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Region Restricted
Remote work is allowed, but only for candidates based in North America.
What the employer says
- Source listing states candidate location: "Americas Remote, USA Remote"
What Nomaders makes of it
- Applications outside the listed area are usually rejected
- Timezone overlap with the listed area is often expected
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Eric Anderson, Senior Controller at Customer.io , and I'm looking for an AP Contractor to keep our T&E engine running clean through a busy stretch. Our Accounting team relies on Ramp and Navan to keep expense and travel spend moving, and we need someone who can own the day-to-day grind — coding, reconciling, chasing exceptions — without losing sight of the bigger picture. This is a 6-month contract with real ownership from day one, working closely with Terre Holmes and the AP team.
What we value
Ownership — you drive the exception queue to zero, not someone else.
Directness — you enforce policy clearly and kindly, without dodging hard conversations.
Precision — a mismatched dollar amount doesn't get past you.
What you’ll do
Own Ramp expense management end-to-end — review, code, and approve expense reports, chase missing receipts, and enforce policy compliance.
Administer Navan travel — reconcile bookings and spend, flag policy exceptions, and support employees through out-of-policy approvals.
Review AP bills for accuracy, coding, and approval routing — catching duplicate invoices and mismatched amounts before they hit the payment queue.
Reconcile Ramp and Navan activity against the GL and drive the exception queue to zero before every close.
Serve as the responsive point of contact for vendors — confirming payment details, tracking status, and resolving disputes.
Spot recurring T&E headaches and propose (and document) process fixes.
What we're looking for
3+ years of AP & T&E experience, ideally in SaaS or a high-growth environment
Hands-on experience with Ramp and/or Navan (or comparable — Concur, Expensify, TravelPerk)
Sharp eye for detail and a solid grasp of expense policy enforcement
Excellent written and verbal communication skills
Ability to manage a recurring, deadline-driven workload
Experience with NetSuite or a comparable ERP is a plus
Compensation & Benefits
This is a contracted engagement at $45–60/hr USD , depending on experience, for an estimated 6-month term.
Requirements
- ·Ability to manage a recurring, deadline-driven workload
- ·Experience with NetSuite or a comparable ERP is a plus
- ·Compensation & Benefits
- ·This is a contracted engagement at $45–60/hr USD , depending on experience, for an estimated 6-month term.
- ·No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Benefits
- ·This is a contracted engagement at $45–60/hr USD , depending on experience, for an estimated 6-month term.
- ·No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
- ·30-minute video call with a Recruiter
- ·45-minute video call with the Hiring Manager
- ·45-minute cross-functional screen with a member of the AP team
How to apply
- 1Check the flexibility label above, region restricted, matches where you plan to live and work.
- 2Tailor your CV to the role at Customer.io, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open operations roles with comparable remote rules.
Free to apply, no account needed.
Typically $80k to $155k per year · You'll be taken to the employer's careers page.