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Customer.io

Senior Software Engineer, Full Stack

Region Restricted

Remote work allowed only within certain countries or regions.

North America

Employer listed it 2 days ago · Added 5 days ago

First listed 5 days ago and still open.

Salary

$150,000 to $200,000

Location

North America

Timezone

US East

Contract

Full-time

Experience

Senior

Category

Software

Stated by the employer in the job description

Remote flexibility

Region Restricted

Remote work is allowed, but only for candidates based in North America.

What the employer says

  • Source listing states candidate location: "Americas Remote"

What Nomaders makes of it

  • Applications outside the listed area are usually rejected
  • Timezone overlap with the listed area is often expected

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

Hi, I’m Paul, VP of Engineering at Customer.io . We’re looking for curious, driven Fullstack (Product) Engineers who want to own big things and delight our customers. You’ll design, build, and ship the core product experiences our customers rely on - while helping the team push boundaries on what great communication tools can do.

About Customer.io

Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive.

We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence.

What We Value

Ownership You own problems end to end. You move fast, act like an owner, and thrive in ambiguity. You've led complex projects before, whether officially or not, and you're ready to do it again.

Engineers with product taste

You think like a user, not just an engineer. You care about frontend polish, backend performance, and everything in between.

A healthy skepticism for “the way things are done”

You bring rigor and creativity. Best practices matter - but never more than forward motion.

What You’ll Do

Build fullstack features in Go, React, and Ember that power key customer workflows

Collaborate with others to turn ideas into shipped customer value

Share knowledge and raise the bar through sharing your progress publicly with short videos, thoughtful writing, and mentorship

Participate in an on-call rotation as required, supporting the reliability of the systems you build

Help evolve our systems to scale with more customers, messages, and use cases

Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output

What we're looking for

7+ years of experience building and scaling backend services and product-facing features

Fluency in TypeScript, React (or similar), and a statically typed backend language like Go

A strong care for frontend polish, backend performance, and the overall customer experience

Proficiency with APIs, relational databases, and writing testable, performant code

A bias for action over perfection, and pride in owning technical decisions

Compensation & Benefits

Requirements

The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.

Benefits

  • ·We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.
  • ·See full benefits here →
  • ·No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
  • ·Application - We review everyone with care. Tell us why you're interested.
  • ·Recruiter Call (30 mins) - Let’s chat about what you’re looking for and how we work.

How to apply

  1. 1Check the flexibility label above, region restricted, matches where you plan to live and work.
  2. 2Tailor your CV to the role at Customer.io, mentioning your remote working experience and working hours (US East).
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 5d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

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