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Cresta

Deal Strategy & Operations Manager

Work from home

Remote role where the employee must remain based in a particular country.

India only

Employer listed it 9 days ago · Added 2 days ago

First listed 9 days ago and still open.

Salary

Not stated

Location

India only

Timezone

APAC

Contract

Full-time

Experience

Mid

Category

Sales

This employer didn't state pay. Jobs like this usually pay around $120k–$230k a year, a typical range taken from 587 mid-level sales roles on Nomaders that do state pay. It's a guide, not an offer.

Remote flexibility

Work from home

This is a remote role, but the employee must be based in India. It is work from home rather than work from anywhere.

What the employer says

  • Source listing states candidate location: "India (Remote)"
  • Job description states: "based in India"

What Nomaders makes of it

  • Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.

Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.

Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.

About the Role

Cresta is seeking a Deal Strategy & Operations Manager to serve as an individual contributor and strategic partner on our Commercial Strategy & Operations team. This role owns the strategy and execution of Cresta’s complex, non-standard deals, acting as the quarterback from pricing to close.

Reporting to Raghu Somashekar, this role works closely with Sales leadership, Finance, Legal, Security, and RevOps to structure deals that accelerate revenue while protecting Cresta’s long-term business interests.

This role is based in India, working standard IST business hours (8:30 AM to 6:30 PM), with one late-day meeting or team call per week to stay connected with the broader Commercial Strategy & Operations team.

This is an individual contributor role (no direct people management).

What You’ll Do

Deal Strategy & Execution

Partner with US and international Sales teams to architect and execute complex, high-value enterprise transactions

Build creative deal structures, pricing models, and commercial terms that balance speed, risk, margin, and customer experience

Own approval workflows and act as escalation owner from first quote through final signature

Translate deal data, discount trends, and outcomes into actionable insights

Lead win/loss and deal retrospectives to institutionalize learnings and refine deal strategy

Ensure deal structures align with revenue recognition principles and company financial goals

Process & Systems Modernization

Drive end-to-end improvements across the quote-to-cash lifecycle

Define business requirements and partner with systems teams on CPQ, CLM, and Salesforce enhancements

Lead UAT and rollout of new deal processes and tooling

Represent Deal Strategy & Operations as a key stakeholder on high-priority cross-functional initiatives

Standardize and document workflows to enable speed and scale

Enablement & Advisory

Provide ongoing training to Sales on pricing, deal construction, and quoting with a strong focus on the why behind the strategy

Requirements

The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.

Benefits

  • ·Compensation at Cresta

How to apply

  1. 1Check the flexibility label above, work from home, matches where you plan to live and work.
  2. 2Tailor your CV to the role at Cresta, mentioning your remote working experience and working hours (APAC).
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 3d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

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