Cresta
Senior Frontend Software Engineer (AI Receptionist)
Remote role where the employee must remain based in a particular country.
Canada only
Employer listed it 9 days ago · Added 5 days ago
First listed 9 days ago and still open.
Salary
Not stated
Location
Canada only
Timezone
US East
Contract
Full-time
Experience
Senior
Category
Software
This employer didn't state pay. Jobs like this usually pay around $180k–$230k a year, a typical range taken from 596 senior-level software roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Canada. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Canada (Remote), Canada - AB (Remote), Canada - BC (Remote), Canada - ON (Remote)"
- Job description states: "US and Canada"
What Nomaders makes of it
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
About the Role
Cresta AI Receptionist is redefining how businesses engage with customers by delivering natural, intelligent, and reliable AI-powered voice experiences. Our AI Receptionist answers calls, understands customer intent, completes tasks, schedules appointments, routes conversations, and seamlessly hands off to human agents when needed.
As a Senior Software Engineer, Frontend , you'll help build the web applications that power the AI Receptionist experience for enterprise customers. You'll work closely with Product, Design, AI/ML, and Platform teams to create intuitive interfaces for configuring AI agents, managing deployments, monitoring live conversations, analyzing performance, and continuously improving customer experiences.
You'll have the opportunity to solve challenging frontend engineering problems while helping shape the future of conversational AI and voice automation.
What You'll Do
Partner with Product Managers, Designers, and Engineers to define and deliver new AI Receptionist capabilities.
Design and build modern, responsive, and highly interactive web applications using React and TypeScript.
Create intuitive user experiences for configuring conversational AI, managing knowledge sources, testing AI behavior, and deploying voice agents.
Build reusable UI components and frontend infrastructure that improve consistency, scalability, and engineering velocity.
Integrate frontend applications with backend services using REST APIs, WebSockets, and real-time streaming technologies.
Collaborate closely with AI and ML engineers to surface LLM-powered capabilities through intuitive user experiences.
Optimize application performance, accessibility, reliability, and responsiveness across enterprise-scale deployments.
Drive frontend architecture decisions and establish engineering best practices.
Improve developer productivity through testing, CI/CD, observability, monitoring, and automation.
Mentor engineers through technical leadership, design reviews, and collaborative problem solving.
What We're Looking For
5+ years of professional software engineering experience with a strong focus on frontend development.
Deep expertise with modern frontend technologies including React , TypeScript , JavaScript, HTML, and CSS.
Experience building complex, production-scale web applications with exceptional user experiences.
Strong understanding of frontend architecture, component design, state management, and modern build systems.
Experience integrating with backend services using REST APIs, GraphQL, WebSockets, or streaming protocols.
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
- ·We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
- ·Paid parental leave to support you and your family
- ·Monthly Health & Wellness allowance
- ·Work from home office stipend to help you succeed in a remote environment
- ·Lunch reimbursement for in-office employees
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Cresta, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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