Mental Health Group Facilitator - NC

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

About the Role

Charlie Health is hiring exceptional candidates with a Masters degree in mental health and previous work experience facilitating groups to provide remote, telehealth services to our adolescent and young adult clients. We’re eager to work with forward-thinking mental health professionals to enhance our programming and provide the best possible care to our clients.

People know Charlie Health for our warm and empathetic clinical team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well versed in a variety of modalities. Our clients are struggling to cope with underlying mental health issues and benefit from therapists that are sophisticated and relational. Successful candidates are committed to bettering the mental health of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the youth mental health crisis.

Responsibilities

Complete all Onboarding requirements within 2 weeks of start date

Meet with your assigned Charlie Health Group Quality Supervisor or Group Quality Director at a minimum of 1x/month for required check-in

Respond to all email and Slack communication promptly (within 48 hours of receiving a communication)

Review the curriculum aligned to group assignment prior to group start time

Arrive ~10 minutes early to scheduled group time and facilitate all groups for the entirety of the hour

Facilitate groups following Charlie Health best practices and using assigned and most up to date Charlie Health curriculum

Facilitate groups across age groups and cohorts, including Integrative curriculum, Support Staffing and Wellness Hour as needed

Foster client engagement and group cohesion throughout the session, encouraging client participation and fostering camera-on culture

Following all operational policies and procedures as indicated by Charlie Health best practices

Participate in collaborative Treatment Team (Tuesdays) and Group Supervision (every other Friday) with your assigned Charlie Health Group Quality Supervisor or Group Quality Director, peers and other Clinical Leadership team members

Work collaboratively and respectfully across the care team including with Primary Therapists, Care Experience Specialists and Care Coaches

Communicate clearly, professionally, and promptly with all clients, staff, families, agencies, and referents

Monitor your treatment documentation to ensure all of your notes are completed within required 24 hour timeframe and meet agency and professional standards per DHCS and The Joint Commission standards

Maintain and model professional ethics, including appropriate boundaries and confidentiality

Other duties as assigned

Requirements