Mental Health Group Facilitator - Master's Degree Required

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

About the Role

We’re seeking Master’s-level professionals who feel confident facilitating groups, collaborating closely with therapists, and thriving in a part-time, fully remote telehealth environment.

Clinicians at Charlie Health begin making a difference on day one, working alongside a highly skilled therapy team to translate psychoeducation into meaningful, real-world change for clients. While each team member brings unique strengths and experience, all staff are expected to be fluent across multiple modalities. Our clients face complex behavioral and emotional challenges, and we’re looking for group facilitators who are deeply aligned with Charlie Health’s mission to provide life-saving mental health treatment.

Responsibilities

Complete all Onboarding requirements within 2 weeks of start date

Check-in with your assigned Charlie Health Group Quality Supervisor or Group Quality Director at a minimum of 1x/month

Respond to all email and Slack communication promptly (within 48 hours)

Review the curriculum aligned to group assignment prior to group start time

Arrive ~10 minutes early to scheduled group time and facilitate all groups for the entirety of the hour

Facilitate groups using the current Charlie Health curriculum and best practices

Facilitate groups across age groups and cohorts, including Integrative curriculum, Support Staffing and Wellness Hour as needed

Foster client engagement and group cohesion, encouraging client participation and fostering camera-on culture

Following all operational policies and procedures as indicated by Charlie Health best practices

Participate in collaborative Therapy Treatment Team (Tuesdays) and Group Supervision (every other Friday) with your assigned Charlie Health Group Quality Supervisor or Group Quality Director, peers and other Clinical Leadership team members

Collaborate closely with Primary Therapists, Care Experience Specialists and Care Coaches

Communicate professionally and promptly with all clients, staff, families, agencies, and referents

Monitor your treatment documentation to ensure all of your notes are completed within required 24 hour timeframe and meet agency and professional standards per DHCS and The Joint Commission standards

Demonstrate professional ethics, including appropriate boundaries and confidentiality

Other duties as assigned

Requirements