SUD Group Facilitator

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

Group Facilitator - SUD JD

Why Charlie Health? Young people across the nation are grappling with a mental health crisis characterized by escalating rates of depression, anxiety, trauma, substance use disorders, and suicide. Individuals who seek support are met by geographical and financial barriers, driving increased urgency for a new approach to behavioral health treatment.

At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our treatment programs combine curated peer groups, individual therapy, and family therapy into personalized, evidence-based treatment plans to provide long-term healing from home. By prioritizing connections among young people with shared mental health experiences and goals, Charlie Health fosters sustainable healing and achieves industry-leading clinical outcomes, with over 90% of our clients seeing improvement in their most severe mental health symptoms.

Every member of the Charlie Health team is fueled by an unwavering passion for our mission. If you share this commitment, we invite you to join us in making a tangible impact on the mental health landscape.

About the Role Charlie Health is hiring exceptional candidates with a Masters degree in mental health and previous work experience facilitating groups to provide remote, telehealth services to our adolescent and young adult clients. We’re eager to work with forward-thinking mental health professionals to enhance our programming and provide the best possible care to our clients.

People know Charlie Health for our warm and empathetic clinical team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well versed in a variety of modalities. Our clients are struggling to cope with underlying mental health issues and benefit from therapists that are sophisticated and relational. Successful candidates are committed to bettering the mental health of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the youth mental health crisis.

Responsibilities

Complete all Onboarding requirements within 2 weeks of start date

Meet with your assigned Charlie Health Group Quality Supervisor or Group Quality Director at a minimum of 1x/month for required check-in

Respond to all email and Slack communication promptly (within 48 hours of receiving a communication)

Review the curriculum aligned to group assignment before group start time

Arrive ~10 minutes early to scheduled group time and facilitate all groups for the entirety of the hour

Facilitate groups following Charlie Health best practices and using assigned and most up to date Charlie Health curriculum

Foster a supportive environment and guide clients in activities to develop skills for long-term recovery.

Facilitate groups across age groups and cohorts, including Integrative curriculum, Support Staffing and Wellness Hour as needed

Foster client engagement and group cohesion throughout the session, encouraging client participation and fostering camera-on culture

Following all operational policies and procedures as indicated by Charlie Health best practices

Participate in collaborative Treatment Team (Tuesdays) and Group Supervision (every other Friday) with your assigned Charlie Health Group Quality Supervisor or Group Quality Director, peers and other Clinical Leadership team members

Work collaboratively and respectfully across the care team including with Primary Therapists, Care Experience Specialists and Care Coaches

Communicate clearly, professionally, and promptly with all clients, staff, families, agencies, and referents