CareerTEAM, LLC
Quality Assurance Supervisor
Remote role where the employee must remain based in a particular country.
United States only
Employer listed it yesterday · Found 8h ago
First listed yesterday.
Salary
$60,000 to $70,000
Location
United States only
Timezone
US East
Contract
Full-time
Experience
Mid
Category
Other
Stated by the employer in the job description
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Remote in the United States"
What Nomaders makes of it
- Residency required in United States
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.
TITLE: Quality Assurance Supervisor
REPORTS TO: Quality Assurance Manager
LOCATION: Remote
EMPLOYMENT TYPE: Full-Time, Non-Exempt Employee
SALARY: $60,000-$70,000
Career Team is looking to hire a Quality Assurance Supervisor who will be responsible for conducting case file reviews, monitoring data integrity, reviewing and approving payments, and ensuring program compliance with contract requirements. This role identifies deficiencies, supports corrective action, and contributes to a culture of continuous improvement. Work is performed under the supervision of the Quality Assurance Manager.
Your Impact on Career Team's Success:
Conduct regular reviews of participant case files to evaluate accuracy, completeness, and compliance with Federal WIOA/TANF, State, local, and corporate policies
Monitor data entered into State Systems and other participant management systems for accuracy and timeliness
Identify deficiencies and trends, document findings, and recommend corrective action
Support local QA staff in resolving file and data issues to ensure no eligibility issues or disallowed costs
Lead bi-weekly check-in calls with Program Directors, Regional Directors, and other appropriate staff
Ability to maintain and update multiple spreadsheets and reporting tools daily
Monitor quality assurance reports and dashboards and alert Quality Assurance Manager of any discrepancies
Assist with preparation for and response to program monitoring and audits
Support the development and continuous improvement of policies, procedures, and quality management practices
Partner with the Training Coordinator to address recurring issues and conduct targeted training with local QA staff
Maintain up-to-date knowledge of standard operating procedures and contract and TEGL updates
Review incoming invoices, payment requisitions, and ACH requests for accuracy, proper authorization, and complete documentation before requests are submitted to management
Process weekly billing by preparing detailed payment spreadsheets and submitting to management for timely approval and payment
Identify any missing information, duplicate entries, or mathematical discrepancies. Collaborate with internal teams (operations, project managers, fiscal) to quickly resolve variances
Maintain a high level of accuracy and confidentiality in handling participant information
Approach each day and task with a positive attitude and a “ZAG” mindset
Requirements
- ·A demonstrated ability to thrive in a fast-paced environment while maintaining a high level of confidentiality
- ·About Career Team: Founded in 1996, Career Team, LLC is a private workforce development organization.
- ·Career Team’s outstanding record of accelerating the human condition has resulted in numerous honors:
- ·Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
- ·Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at CareerTEAM, LLC, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 9h ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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