Bybit
Social Media & Community Lead
Remote work allowed only within certain countries or regions.
Europe, Middle East
Employer listed it 3 weeks ago · Added 5 days ago
Been open since 3 weeks ago, still being checked, but it has been live a while.
Salary
Not stated
Location
Europe, Middle East
Timezone
CET ±2
Contract
Full-time
Experience
Lead
Category
Marketing
This employer didn't state pay. Jobs like this usually pay around $160k–$240k a year, a typical range taken from 241 lead-level marketing roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Region Restricted
Remote work is allowed, but only for candidates based in Europe, Middle East.
What the employer says
- Source listing states candidate location: "Europe - Remote; Middle East - Remote, Remote General"
What Nomaders makes of it
- Applications outside the listed area are usually rejected
- Timezone overlap with the listed area is often expected
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Key Responsibilities
Lead as Social Media & Community COE to the regional team, defining the regional strategy, governance, and operating framework across all social and community channels.
Establish scalable frameworks, playbooks, and best practices that enable regional teams to execute consistent, high-quality social and community initiatives.
Own the collection, consolidation, and analysis of community feedback, social listening, and customer sentiment, translating insights into actionable recommendations for business stakeholders.
Build and strengthen brand trust by developing community engagement strategies and supporting reputation management initiatives across key markets.
Partner with Product, Marketing, PR, Customer Experience, and Regional teams to ensure community insights are embedded into product launches, campaigns, and customer communications.
Train and enable regional teams through coaching, knowledge sharing, toolkits, and campaign frameworks to improve execution quality and operational maturity.
Define performance metrics and reporting frameworks to measure community health, engagement, sentiment, and social media effectiveness across regions.
Continuously identify opportunities to optimise processes, tools, governance, and resource allocation between global and regional teams.
Requirements
6+ years of experience in social media, community management, digital marketing, or brand strategy within a fast-paced, digital-first organisation.
Proven experience leading regional or global social media and community functions across multiple markets.
Strong understanding of social listening, community engagement, customer sentiment analysis, and online reputation management.
Experience developing scalable frameworks, governance models, playbooks, and operational standards.
Strong stakeholder management skills with the ability to influence cross-functional teams and senior leadership.
Excellent analytical, communication, and presentation skills, with the ability to translate community insights into business recommendations.
Profile
Strategic thinker who understands how social media and community contribute to brand, product, and business growth.
Passionate about customer engagement and building trusted communities.
Highly collaborative, with the ability to influence without direct authority across global and regional teams.
Requirements
- ·6+ years of experience in social media, community management, digital marketing, or brand strategy within a fast-paced, digital-first organisation.
- ·Proven experience leading regional or global social media and community functions across multiple markets.
- ·Strong understanding of social listening, community engagement, customer sentiment analysis, and online reputation management.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, region restricted, matches where you plan to live and work.
- 2Tailor your CV to the role at Bybit, mentioning your remote working experience and working hours (CET ±2).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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