Axios
More roles at AxiosAccount Manager, Local Client Success
Remote. The employer does not say where candidates may be based.
Location not stated
Employer listed it 3 weeks ago · Added 3 weeks ago
Been open since 3 weeks ago, still being checked, but it has been live a while.
Salary
$70,000 to $80,000
Location
Location not stated
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Customer Support
Stated by the employer in the job description
What the advert says
Quoted word for word from the employer's advert. Where it says nothing, we say so.
- Working hours
- Not mentioned in the advert
- Where you can work from
- Location eligibility not confirmed
- Contract
- Not mentioned in the advert
- Experience asked for
- Not mentioned in the advert
- Pay
Starting salary for this role is in the range of $70,000 - $80,000 and is dependent on numerous factors, including but not limited to location, work experience, and skills.
Remote flexibility
Undisclosed
The listing is advertised as remote but does not state which countries or regions candidates may work from.
Why this role is Undisclosed
We only label a role Work from anywhere, Region restricted or Work from home when the employer's own wording says so. We checked this advert under our current rules and found no country or region eligibility requirement in it. We don't guess, so it stays Undisclosed until the employer publishes enough location information. Here is exactly what the advert left out.
- Countries you can work from: Not stated. The advert only gives "Remote", which names no country you must live in.
- Whether the work is remote: Never mentioned. The role reached us through a remote job board, but the advert itself doesn't say the work is remote.
- Working hours: Not stated. No timezone overlap or set hours are mentioned, so assume nothing either way.
Worth a look all the same. Missing wording is usually a rushed job posting rather than a closed door, so ask where you can be based in your first message, before you write a tailored application.
What the employer says
- Source listing states candidate location: "Remote"
What Nomaders makes of it
- No residency or region requirement found in the job description
- Check with the employer before assuming you can work from abroad
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
Before you apply
Experience: employer states
Written as a requirement
- “1+ years of digital campaign planning and execution experience in a publisher or agency environment and at least 2 - 4 years of work experience, while demonstrating the following attributes:”
Written as a nice-to-have
- “Prior professional experience in account management, customer support, media planning / RFP development, digital marketing, ad operations, or business development is a plus.”
Questions worth asking: Nomaders interpretation
- The advert does not say where you can be based. Ask which countries they can legally employ or contract you from.
- The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.
Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.
About the role
The big picture: Axios is a modern media company dedicated to providing trustworthy, award-winning news content in an audience-first format. We are hiring a Client Success Account Manager to support our advertising team!
Why it matters: In this role, you will join the Client Success team leading post-sale account management for new and existing accounts, delivering best-in-class, turnkey client experiences from kickoff to wrap. You’ll also partner with Client Partnerships on pre-sale efforts, helping develop thoughtful media plans and product recommendations based on client goals.
Go deeper : This role requires a competent level of expertise, demonstrating the ability to apply skills independently in common situations, understanding the broader business context, and contributing effectively with occasional support. Responsibilities include:
Helping drive client retention, identify opportunities for growth, and support media planning efforts to maximize long-term value for both client and Axios
Working closely with multiple cross-functional teams (Axios Creative House, Events, Brand Journalism, and Ad Operations) to develop and execute a wide range of campaigns across the Axios product suite. You’ll also work with your Client Partnerships colleagues to support media planning, proposals, and renewal activities.
Managing all post-sale campaign elements, including ownership across kick-off calls, production, launch and reporting.
Pull reports and use analytics to make data-driven campaign optimization recommendations.
Partner with sales teams on pre-sale needs, including proposals, RFP responses, and media planning
Develop and implement long-term strategies aligned with team and company goals.
Worthy of your time: Ideal candidates will possess a growth mindset with a drive to learn, embody an entrepreneurial spirit, and have a passion for the Axios mission. They will also be a team player who operates with integrity, practices radical candor, and fosters a culture of collaboration, kindness, and support for colleagues. They will also have the following skills and experience:
1+ years of digital campaign planning and execution experience in a publisher or agency environment and at least 2 - 4 years of work experience, while demonstrating the following attributes:
Agile and adaptable in managing multiple campaigns simultaneously while meeting all deadlines and exceeding client expectations.
Experience developing media plans and recommending products and campaign strategies based on client objectives, budgets, and goals.
Proven ability to build and maintain strong relationships and orchestrate effective communication across a wide range of internal and external stakeholders.
Outstanding communication, organization, and project management skills with obsessive attention to detail.
Takes pride in delivering exceptional customer service.
Capacity to analyze complex situations and foresee potential challenges and opportunities.
Skilled at identifying problems and developing effective solutions independently.
Growth mindset and enjoys working in a fast-paced, collaborative environment.
Demonstrated ability to work independently, prioritize tasks, and manage time effectively.
Initiative to take on responsibilities and drive projects forward with minimal supervision.
Flexibility to pivot client marketing strategies in response to changing market conditions or organizational needs.
Willingness to embrace new ideas and approaches to enhance efficiency.
Proficiency in Google Office Suite (Slides, Sheets, Docs).
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, undisclosed, matches where you plan to live and work.
- 2Tailor your CV to the role at Axios, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 19d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
$70,000 to $80,000 · You'll be taken to the employer's careers page.