Abnormal
Professional Services Consultant (Spanish-Speaking)
Remote role where the employee must remain based in a particular country.
United States only
Employer listed it 2 weeks ago · Added yesterday
Been open since 2 weeks ago, still being checked, but it has been live a while.
Salary
$104k to $150k per year
Location
United States only
Timezone
US East
Contract
Full-time
Experience
Mid
Category
Other
Stated by the employer in the job description
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Remote - USA"
What Nomaders makes of it
- Residency required in United States
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About the Role
We are looking for a Professional Services Consultant to lead implementation projects and initial training sessions for new customers. You will partner closely with Sales, Product, Support, and Customer Success to ensure seamless delivery and onboarding. This role is key to setting customers up for long-term success through thoughtful planning, technical expertise, and project excellence.
You will own the transition from proof of value (POV) to deployment, ensuring knowledge transfer of success criteria, technical environments, and timelines. You’ll consult on best practices, identify risks early, and guide customers through a smooth, scalable implementation of the Abnormal Security platform.
This role is ideal for someone with a background in enterprise-grade SaaS deployments, especially in cybersecurity, who enjoys solving technical challenges and driving outcomes in fast-paced environments.
Who you are
Manage multiple customer implementation projects, ensuring scope, schedule, and quality are met.
Lead deployment kickoff by gathering knowledge from POV teams, including technical stack, success criteria, and timelines.
Conduct discovery to understand customer goals and align project plans accordingly.
Guide customers through configuration, integrations, and technical enablement.
Serve as the primary technical point of contact during deployment, managing status updates, risks, and escalations.
Build and maintain strong relationships with stakeholders, including executive-level customers.
Create and manage project plans, timelines, and documentation.
Collaborate with internal teams to refine implementation processes and contribute to delivery best practices.
What you will do
Manage multiple customer implementation projects, ensuring scope, schedule, and quality are met.
Lead deployment kickoff by gathering knowledge from POV teams, including technical stack, success criteria, and timelines.
Conduct discovery to understand customer goals and align project plans accordingly.
Guide customers through configuration, integrations, and technical enablement.
Serve as the primary technical point of contact during deployment, managing status updates, risks, and escalations.
Build and maintain strong relationships with stakeholders, including executive-level customers.
Create and manage project plans, timelines, and documentation.
Collaborate with internal teams to refine implementation processes and contribute to delivery best practices.
Must Haves
3-5+ years of experience in a customer-facing role delivering enterprise-grade SaaS solutions, ideally in cybersecurity.
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Abnormal, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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