PharmD Live
Patient Enrollment Specialist (REMOTE)
Remote role where the employee must remain based in a particular country.
United States only
Employer listed it 11h ago · Found 11h ago
First listed today.
Salary
Not stated
Location
United States only
Timezone
US East
Contract
Contract
Experience
Mid
Category
Other
This employer didn't state pay. Jobs like this usually pay around $80k–$155k a year, a typical range taken from 397 mid-level other roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "United States"
What Nomaders makes of it
- Residency required in United States
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Patient Enrollment Specialist, Tennessee (Remote)
Location: Remote, Tennessee Hours: Full-time availability
About PharmD Live
PharmD Live is a pharmacist-led, technology-enabled healthcare organization delivering Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and other value-based clinical programs. We partner with providers, payers, and patients to improve outcomes, enhance medication safety, and support whole-person care through compliant, patient-centered virtual services.
Role Summary:
The Patient Enrollment Specialist plays a critical role in connecting eligible patients to PharmD Live’s clinical programs. This is a remote role focused on patient education, enrollment, and care coordination. The ideal candidate is a certified Medical assistant, confident, empathetic, results-driven, and comfortable operating in a fast-paced, metrics-oriented environment with high outbound call volume.
This role requires the ability to clearly articulate program value, address patient concerns, and successfully complete enrollment, often within a single interaction while maintaining professionalism, compliance, and patient trust.
Key Responsibilities Patient Engagement & Enrollment
Conduct outbound and inbound calls to educate patients on CCM, RPM, and related clinical programs
Clearly explain program benefits, eligibility, consent, and expectations
Successfully enroll patients during live interactions while addressing objections and questions
Scheduling & Care Coordination
Schedule patient appointments with clinical pharmacists and care teams
Ensure smooth handoffs between enrollment and clinical operations
Communication & Follow-Up
Respond promptly to patient inquiries via phone, voicemail, and email
Communicate with provider offices and insurance representatives as needed to support enrollment
Documentation & Compliance
Accurately document all patient interactions in accordance with CMS, HIPAA, and internal quality standards
Ensure consent, eligibility, and enrollment data are complete and audit-ready
Collaboration & Performance
Partner cross-functionally with clinical, operations, and quality teams
Meet or exceed enrollment, call volume, and quality benchmarks
Participate in training, coaching, and continuous improvement initiatives
Requirements
- ·Minimum of 3 years of customer service experience in a healthcare or patient-facing environment (required)
- ·At least 2 years of medical billing experience , with working knowledge of healthcare workflows (required)
- ·3 or more years of experience in a physician office or medical clinic setting (required)
- ·3+ years of medical clinic experience with demonstrated performance and reliability (required)
- ·Prior sales or enrollment experience in healthcare or related industries (preferred)
Benefits
- ·Successfully enroll patients during live interactions while addressing objections and questions
- ·Scheduling & Care Coordination
- ·Schedule patient appointments with clinical pharmacists and care teams
- ·Ensure smooth handoffs between enrollment and clinical operations
- ·Communication & Follow-Up
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at PharmD Live, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 11h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open other roles with comparable remote rules.
Free to apply, no account needed.
Typically $80k to $155k per year · You'll be taken to the employer's careers page.