My IT Crew
IT Systems Support Specialist – South Africa (Remote)
Remote role where the employee must remain based in a particular country.
South Africa only
From the listing details: Source listing states candidate location: "South Africa"
Employer listed it 3 weeks ago · Added 5 weeks ago
Listed for 11 days before it disappeared from the source.
Not currently available on Nomaders
No longer listed at the source where we found it. This does not confirm that the employer closed the vacancy.
Browse open rolesSalary
Not stated
Location
South Africa only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Customer Support
The employer did not publish a salary, and we have too few comparable roles to estimate one.
What the advert says
Quoted word for word from the employer's advert. Where it says nothing, we say so.
- Working hours
Schedule: 9:00 AM – 6:00 PM EST (New York Time)
- Where you can work from
- Location eligibility not confirmed
- Contract
- Not mentioned in the advert
- Experience asked for
- Not mentioned in the advert
- Pay
- Not mentioned in the advert
Remote flexibility
Work from home
This is a remote role, but the employee must be based in South Africa. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "South Africa"
What Nomaders makes of it
- Residency required in South Africa
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
Before you apply
Experience: employer states
Written as a requirement
- “Previous experience working for a Managed Service Provider (MSP) is required.”
Questions worth asking: Nomaders interpretation
- The advert does not say where you can be based. Ask which countries they can legally employ or contract you from.
- No pay is stated. Ask for the salary range before investing time in interviews.
- The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.
Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.
About the role
Ready to Build Solutions That Matter? Join My IT Crew as a Remote Support Engineer.
At My IT Crew , we believe great IT support is about more than resolving technical issues—it's about creating exceptional experiences for every client we serve.
Since 2016, we've grown by focusing on technical excellence, accountability, and building lasting relationships with both our clients and our team members. If you enjoy solving challenging problems, working in a collaborative environment, and continuously expanding your technical skills, we'd love to meet you.
Position: Support Engineer
Location: Remote
Department: Service Delivery
Schedule: 9:00 AM – 6:00 PM EST (New York Time)
What You'll Be Doing
As a Support Engineer, you'll work directly with our clients to diagnose, troubleshoot, and resolve a wide variety of technical issues while delivering an outstanding support experience.
In this role, you will:
Troubleshoot Windows workstations, Microsoft 365, servers, networking equipment, VoIP systems, and other business technologies.
Manage support requests from beginning to resolution while keeping clients informed throughout the process.
Prioritize tickets effectively, handle escalations professionally, and ensure service level expectations are consistently met.
Work closely with teammates on complex technical issues and collaborate across departments when needed.
Create and maintain detailed documentation that improves internal processes and helps build a stronger knowledge base.
Coordinate with third-party vendors when necessary to resolve client issues efficiently.
Participate in team meetings, technical training sessions, and continuous improvement initiatives.
Deliver proactive, customer-focused support that builds trust and long-term client relationships.
What We're Looking For
We're looking for someone who enjoys solving technical challenges, communicates well with clients, and thrives in a collaborative MSP environment.
Required Qualifications
Previous experience working for a Managed Service Provider (MSP) is required.
Strong hands-on experience supporting Windows Server, Active Directory, Group Policy, DNS, and DHCP.
Experience administering Microsoft 365 environments.
Requirements
- ·Previous experience working for a Managed Service Provider (MSP) is required.
- ·Strong hands-on experience supporting Windows Server, Active Directory, Group Policy, DNS, and DHCP.
- ·Experience administering Microsoft 365 environments.
- ·Solid understanding of virtualization technologies such as Hyper-V.
- ·Strong networking fundamentals with experience troubleshooting switches, firewalls, wireless networks, and connectivity issues.
Benefits
No benefits package published with this listing. Ask about it at first interview.
Applying
No longer listed at the source where we found it. This does not confirm that the employer closed the vacancy. Nomaders is not offering an application link for it. The details above are shown for reference only.
Found 1mo ago. Last checked 9 Oct. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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