My IT Crew
More roles at My IT CrewSenior Systems Engineer (Remote)
Remote role where the employee must remain based in a particular country.
Listed for United States
From the employer's advert: This position is fully remote anywhere in the United States.
Employer listed it 6 weeks ago · Added 5 weeks ago
Been open since 6 weeks ago, still being checked, but it has been live a while.
Salary
$85,000 to $100,000
Location
Listed for United States
Timezone
US East
Contract
Full-time
Experience
Senior
Category
Software
Published by the employer
What the advert says
Quoted word for word from the employer's advert. Where it says nothing, we say so.
- Working hours
- Not mentioned in the advert
- Where you can work from
This position is fully remote anywhere in the United States.
- Contract
- Not mentioned in the advert
- Experience asked for
A minimum of 5+ Years experience in support and engineering of Windows on-premise and cloud environments
- Pay
- Not mentioned in the advert
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "United States"
What Nomaders makes of it
- Residency required in United States
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
Before you apply
Experience: employer states
Written as a requirement
- “A minimum of 5+ Years experience in support and engineering of Windows on-premise and cloud environments”
Questions worth asking: Nomaders interpretation
- The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.
Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.
About the role
This position is fully remote anywhere in the United States.
Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas are welcomed. Sound like this could be your new home? Keep reading….
My IT Crew has been a leader in the Managed Service provider space since 2016. We strive for excellence and achieve it.
Our clients love us and our satisfaction surveys show it at a consistent 97%
We are the team who always “has the cool stuff”, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class support
No more asking everyone for help, it's right at your fingertips. Having documentation that's actually useful? That's us!
We Listen. Our culture of collaborative meetings and weekly team-led training will help YOU drive yourself and the company forward.
We are expanding our operations and seeking to grow our team. We have an opening for a Senior Systems Engineer to join our Service Delivery Team.
Senior Systems Engineer Duties and Responsibilities
Be Fanatically awesome all the time!
Be an active advocate for customer satisfaction
Provide technical excellence t for systems, software, and hardware
Document/Update internal Kb’s, SOP’s, Wiki’s
Ask educated questions and listen to customers to determine the root cause of issues
Work through the problem-solving process with customers, empowering them to do the same in the future
Participate in training incoming staff
Report significant and recurring issues
Participate in the After Hours Escalation on-call rotation
Senior Systems Engineer Requirements and Qualifications
Proven experience as a senior technical engineer, preferably in an MSP Environment
Ability to diagnose and resolve advanced issues
Excellent communication skills
Keen attention to detail, the memory of patterns, and interest in problem-solving
Consistently demonstrate the MyITcrew Core Values and meet standard metrics
Requirements
- ·Proven experience as a senior technical engineer, preferably in an MSP Environment
- ·Ability to diagnose and resolve advanced issues
- ·Excellent communication skills
- ·Keen attention to detail, the memory of patterns, and interest in problem-solving
- ·Consistently demonstrate the MyITcrew Core Values and meet standard metrics
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at My IT Crew, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1mo ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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