Avantpage
Project Manager (Onboarding Success Team) - Remote - LATAM
Remote role where the employee must remain based in a particular country.
Mexico only
Employer listed it 2h ago · Found 1h ago
First listed today.
Salary
Not stated
Location
Mexico only
Timezone
Not stated
Contract
Contract
Experience
Mid
Category
Operations
This employer didn't state pay. Jobs like this usually pay around $90k–$160k a year, a typical range taken from 256 mid-level operations roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Mexico. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Mexico"
- Job description states: "work from anywhere in Latin America."
What Nomaders makes of it
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About Us
Avantpage is a translation provider committed to empowering immigrant and LEP communities through language access, primarily in the health and government services arena. We are a global company with offices in Davis, CA, Mexico City, and Warsaw, Poland. We live by our values of empathy, opportunity, and rigor — and we’re looking for a proactive, tech-savvy professional in Latin America to join our multicultural team.
Job Overview
We are looking for an experienced localization Project Manager to guide new clients from initial handoff through successful onboarding and implementation. This role sits at the intersection of clients, Business Development, and Operations. It is designed for someone who enjoys being client-facing, can independently bring structure to ambiguous requests, and is energized by projects that go beyond traditional translation workflows.
The Project Manager will own day-to-day client communication, scope and launch localization programs, lead meetings and product demonstrations, and coordinate the internal work required to turn new solutions into repeatable, scalable operations. Once an account is stable and ready, this person will ensure a clear and seamless transition to the core Operations team.
Key Responsibilities
Serve as the primary day-to-day contact for newly onboarded clients, building trust and maintaining clear, proactive communication throughout implementation.
Partner closely with Business Development and Operations to understand commitments, clarify requirements, and translate client needs into executable project plans.
Scope, quote, plan, and monitor translation and localization projects to meet quality, deadline, and budget expectations.
Lead client kickoffs, discovery sessions, status meetings, portal demonstrations, and other implementation-related conversations with confidence.
Manage nontraditional and technology-enabled solutions, such as customer portals, integrations, data-driven workflows, print and mailing programs, and other evolving service models.
Create and maintain client- and project-specific procedures, workflows, checklists, instructions, and implementation documentation in partnership with global production teams.
Ensure project setup and financial data are accurate across systems, supporting efficient delivery and healthy project profitability.
Manage requests for quotes, test translations, ad hoc tasks, and implementation support with appropriate prioritization and follow-through.
Track client behaviors, implementation progress, account effort, and relevant metrics to support decisions about account readiness and transition.
Prepare and lead a structured handoff to the Operations team, ensuring that all requirements, decisions, workflows, and open items are clearly documented and communicated.
Skills & Qualifications
Professional experience in the localization industry is required .
At least 3 years of project management experience in localization or language services, with demonstrated ownership of client accounts or complex programs.
Strong client-facing experience and genuine enjoyment of customer interaction, including leading meetings, managing expectations, and navigating difficult conversations.
Working knowledge of localization technologies and workflows, including TMS, CAT, OCR, and related production tools.
Proven ability to work independently, make sound decisions, and move projects forward with limited day-to-day supervision.
Comfort with ambiguity, new technologies , and projects that do not follow a standard translation workflow.
Excellent organization, prioritization, attention to detail, and follow-through in a deadline-driven environment.
Requirements
- ·Professional experience in the localization industry is required .
- ·At least 3 years of project management experience in localization or language services, with demonstrated ownership of client accounts or complex programs.
- ·Strong client-facing experience and genuine enjoyment of customer interaction, including leading meetings, managing expectations, and navigating difficult conversations.
Benefits
- ·Remote work from anywhere in Latin America.
- ·Join a vibrant multicultural team across the Americas and Europe.
- ·Professional growth opportunities in the localization industry.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Avantpage, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 2h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open operations roles with comparable remote rules.
Free to apply, no account needed.
Typically $90k to $160k per year · You'll be taken to the employer's careers page.