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Zip

Solutions Manager

Hybrid

Part remote, part office, you need to live within commuting distance of a named location.

Hybrid · Sydney

Employer listed it 2 months ago · Found 5h ago

Been open since 2 months ago. Long-running listings are sometimes left up after the role is filled.

Salary

Not stated

Location

Hybrid · Sydney

Timezone

Not stated

Contract

Full-time

Experience

Mid

Category

Other

This employer didn't state pay. Jobs like this usually pay around $80k–$155k a year, a typical range taken from 397 mid-level other roles on Nomaders that do state pay. It's a guide, not an offer.

Remote flexibility

Hybrid

This role is only partly remote, the employer expects time in the office around Sydney, Hybrid, so you need to live within commuting distance.

What the employer says

  • Source listing states candidate location: "Sydney, Hybrid"
  • Listing mentions "Hybrid"

What Nomaders makes of it

  • Not suitable if you plan to move between countries

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

About Zip

Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

You Will

Lead onboarding for new enterprise customers, with a heavy emphasis on understanding requirements and creatively configuring the product to solve their problems

Responsible for leading the end-to-end implementation for new enterprise customers -- roll up your sleeves and build out the customer’s processes from scratch

Lead training and Q&A sessions with customers and key stakeholders to empower them to utilize the product without additional ongoing help from Zip

Proactive project management across many customers, to manage requirements and tasks across onboarding.

Delegate and oversee project-related activities to supporting solutions and technical consultants.

Collaborate closely with the product and engineering teams to determine which customer requests we should and shouldn’t support, and set expectations with customers

Do whatever it takes to make customers happy + successfully onboard them as quickly as possible

Continuously improve the post-sales processes to help our customers accelerate the time to value

Qualifications

8+ years’ experience working in one of the following roles: Procurement & Sourcing Manager, ERP and P2P Systems Consultant, or managing key customer and stakeholder relationships in a B2B SaaS company

Experience leading enterprise-wide (ideally global) P2P or ERP implementations.

Fantastic communication skills

Extreme attention to detail and pride yourself in being incredibly proactive

Experience working with product and engineering teams

You’re able to push back and still make people happy

Very comfortable with software configuration (not necessarily technical skills, which would be a plus)

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

📈 Start-up equity

🚠 Team building events

🌴 Flexible PTO

Requirements

  • ·8+ years’ experience working in one of the following roles: Procurement & Sourcing Manager, ERP and P2P Systems Consultant, or managing key customer and stakeholder relationships in a B2B SaaS company
  • ·Experience leading enterprise-wide (ideally global) P2P or ERP implementations.
  • ·Fantastic communication skills
  • ·Extreme attention to detail and pride yourself in being incredibly proactive
  • ·Experience working with product and engineering teams

Benefits

  • ·At Zip, we’re committed to providing our employees with everything they need to do their best work.
  • ·📈 Start-up equity
  • ·🚠 Team building events
  • ·💻 Apple equipment plus home office budget

How to apply

  1. 1Check the flexibility label above, hybrid, matches where you plan to live and work.
  2. 2Tailor your CV to the role at Zip, mentioning your remote working experience.
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 6h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

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