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Writer

AI deployment engineer (West)

HybridNew this week

Part remote, part office, you need to live within commuting distance of a named location.

Hybrid · San Francisco, CA

Employer listed it yesterday · Added yesterday

First listed yesterday.

Salary

$146,000 to $204,000

Location

Hybrid · San Francisco, CA

Timezone

Not stated

Contract

Full-time

Experience

Mid

Category

Customer Support

Published by the employer

Remote flexibility

Hybrid

This role is only partly remote, the employer expects time in the office around San Francisco, CA, Seattle, WA, Hybrid, so you need to live within commuting distance.

What the employer says

  • Source listing states candidate location: "San Francisco, CA, Seattle, WA, Hybrid"
  • Listing mentions "Hybrid"

What Nomaders makes of it

  • Not suitable if you plan to move between countries

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

🚀 About WRITER

WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.

Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.

📐 About the role

As a deployment engineer at WRITER, you'll be at the forefront of expanding human capacity through superintelligence. This isn't just a technical role; it's a deeply influential one where you'll partner directly with our leading enterprise customers. Your expertise will be crucial in uncovering their unique business challenges and architecting AI-powered solutions that leverage our powerful platform and enterprise-grade LLMs. You'll transform complex needs into tangible, high-impact applications, creating champions and driving tangible business results. Your builder's mentality and passion for bringing cutting-edge AI into the hands of real users will directly shape the future of work for some of the world's largest companies.

This is a critical role that directly impacts our customers' success and product evolution. You'll contribute significantly to WRITER's mission, working with a dynamic team to push the boundaries of what's possible with generative AI.

This is a hybrid role based out of our San Francisco, Chicago, Austin, New York City, Seattle, and London hubs.

We are open to hiring for this role at multiple levels, with compensation ranges scaled to match your experience, expertise, and the scope of the role.

🦸🏻‍♀️ What you'll do

Partner deeply with enterprise customers to identify strategic AI use cases, validating technical feasibility and owning the end-to-end implementation of tailored solutions

Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges

Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations, guiding customers through the generative AI landscape

Collaborate relentlessly with internal Product and Engineering teams, providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation

Drive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows for technical integrations

Champion the successful adoption and expansion of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment

⭐️ What you need

Over 5 years of hands-on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture, technical consulting, or technical account management

Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts and understanding linguistic principles for AI applications

Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast-paced, high-growth B2B SaaS environment

Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences, from technical teams to C-suite leadership

A true builder's mindset with a passion for emerging technologies, always eager to experiment, learn, and iterate in the rapidly evolving world of generative AI

A relentless drive to Connect with customers and internal teams, Challenge the status status quo with innovative solutions, and Own the successful outcomes for our most strategic accounts

🍩 Benefits & perks (US Full-time employees)

Generous PTO, plus company holidays

Requirements

The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.

Benefits

  • ·Generous PTO, plus company holidays
  • ·Medical, dental, and vision coverage for you and your family
  • ·Paid parental leave for all parents (16 weeks)
  • ·Fertility and family planning support
  • ·Early-detection cancer testing through Galleri

How to apply

  1. 1Check the flexibility label above, hybrid, matches where you plan to live and work.
  2. 2Tailor your CV to the role at Writer, mentioning your remote working experience.
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 1d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

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