Systems Engineer

About WorkOS 🚀

WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations. We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid. As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.

About the Role

As a Systems Engineer at WorkOS, you will be the technical backbone of our internal IT organization — designing the systems, automations, and infrastructure that scale our internal operations. This is not a help desk role: you will architect endpoint management workflows, write scripts, ship automation, and build the foundation that keeps a fast-growing company running smoothly.

We have an MSP partner handling tier 1 support. Your job is to architect the systems the MSP executes against, automate everything upstream, and serve as the escalation point for complex tier 2/3 issues. You will own identity, device management, SaaS lifecycle, and the automation layer that ties it all together.

Who We're Looking For

We're looking for engineers who build and automate, not just operate. You think in systems — understanding how identity, devices, SaaS tools, and cloud infrastructure connect — and your instinct is to eliminate manual work. You might be a great fit if you:

Have deep Okta expertise — not just user administration, but Workflows, integrations, and policy design

Write scripts (Python, Bash) to automate what others do manually

Use Terraform to manage infrastructure as code — not just for cloud, but for identity and SaaS configuration

Understand SSO protocols (SAML, OAuth, SCIM) deeply enough to troubleshoot and architect, not just configure

Are comfortable managing a macOS fleet end-to-end — zero-touch provisioning, policy enforcement, MDM

Think about AI as a tool for IT automation — you are curious about using LLMs and agentic workflows to eliminate toil

Take ownership, work independently, and follow through from identifying a problem to shipping a solution

Responsibilities ✔️

Own and evolve our identity infrastructure — Okta (SSO, MFA, Workflows, SCIM provisioning, lifecycle management), Google Workspace, and downstream SaaS integrations

Architect and ship automation across the IT stack — onboarding/offboarding workflows, access controls, license governance, and SaaS lifecycle management

Own macOS endpoint management end-to-end — zero-touch provisioning, policy enforcement, detection and remediation scripting via MDM

Manage infrastructure as code using Terraform for identity, SaaS, and cloud resources

Serve as the escalation point for complex systems issues (tier 2/3) — working with our MSP partner to ensure smooth resolution

Evaluate and enable new SaaS tools — pilot emerging technologies including AI-powered IT automation

Create documentation and runbooks that reduce operational toil and increase durability

Drive an automation-first culture across the IT function — if it can be automated, it should be

Qualifications 🌟