Warren
(Junior) Customer Success Manager
Part remote, part office, you need to live within commuting distance of a named location.
Hybrid · Ghent - hybrid
Employer listed it 5 weeks ago · Added today
Been open since 5 weeks ago, still checked daily, but it has been live a while.
Salary
Not stated
Location
Hybrid · Ghent - hybrid
Timezone
Not stated
Contract
Full-time
Experience
Entry
Category
Customer Support
This employer didn't state pay. Jobs like this usually pay around $50k–$80k a year, a typical range taken from 14 entry-level customer support roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Hybrid
This role is only partly remote, the employer expects time in the office around Ghent - hybrid, Hybrid, so you need to live within commuting distance.
What the employer says
- Source listing states candidate location: "Ghent - hybrid, Hybrid"
- Listing mentions "hybrid"
What Nomaders makes of it
- Not suitable if you plan to move between countries
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About Warren
Most compensation plans in Belgium are stuck in the past: low-yield products, low transparency, endless paperwork. Meanwhile, employees are stressed about money and HR teams are buried in admin.
That’s where WARREN comes in. We’re pioneering Wealth Enablement : a new category that makes pension, benefits and investing options modern, transparent, and actually valued. Employers love us because we help them attract and retain talent. Employees love us because their money finally works for them.
We’ve secured our pension fund license (a first-of-its-kind) and momentum is exploding. This is your chance to join early , shape the category, and ride the wave before everyone else wakes up.
The Role
We’re looking for a (Junior) Customer Success Manager , preferably with SaaS experience. Someone diplomatic, curious and excited to help build our CS foundations while staying close to customers.
What you’ll do
Own the customer journey from onboarding to value realisation & support
Run kick-offs, onboarding sessions and regular customer calls.
Support in building scalable processes, journeys and repeatable CS assets.
Monitor adoption, highlight risks/opportunities and act proactively.
Collaborate with different teams to drive customer advocacy and delight
Support renewals and expansion together with Sales.
Who you are
Preferably a first experience in SaaS and Customer Success .
Smart, adaptable, communicative and hands-on.
A builder who enjoys structure and operational work.
Curious about finance, insurance and pensions and eager to challenge the status quo.
All about automation- and AI-first, constantly looking for ways to improve processes and drive operational excellence at scale.
A strong communicator: Dutch and English required / French is a plus.
What you'll get
A front-row seat in building the Wealth Enablement category
Massive ownership and visibility - your work directly impacts our trajectory
Competitive package
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, hybrid, matches where you plan to live and work.
- 2Tailor your CV to the role at Warren, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open customer support roles with comparable remote rules.
Free to apply, no account needed.
Typically $50k–$80k · You'll be taken to the employer's careers page.