Virta Health
More roles at Virta HealthMember Growth Operations Manager
Remote. The employer does not say where candidates may be based.
Location not stated
Employer listed it 3 weeks ago · Added 4 weeks ago
Been open since 4 weeks ago, still being checked, but it has been live a while.
Salary
$100k to $129k per year
Location
Location not stated
Timezone
Not stated
Contract
Full-time
Experience
Senior
Category
Marketing
Published by the employer
What the advert says
Quoted word for word from the employer's advert. Where it says nothing, we say so.
- Working hours
- Not mentioned in the advert
- Where you can work from
- Location eligibility not confirmed
- Contract
- Not mentioned in the advert
- Experience asked for
5–7 years of relevant experience in marketing operations, lifecycle operations, marketing technology, or a related field, with independent ownership of complex campaigns and operational improvements.
- Pay
Virta has a location based compensation structure.
Remote flexibility
Undisclosed
The listing is advertised as remote but does not state which countries or regions candidates may work from.
Why this role is Undisclosed
We only label a role Work from anywhere, Region restricted or Work from home when the employer's own wording says so. We checked this advert under our current rules and found no country or region eligibility requirement in it. We don't guess, so it stays Undisclosed until the employer publishes enough location information. Here is exactly what the advert left out.
- Countries you can work from: Not stated. The advert only gives "Remote", which names no country you must live in.
- Whether the work is remote: Never mentioned. The role reached us through a remote job board, but the advert itself doesn't say the work is remote.
- Working hours: Not stated. No timezone overlap or set hours are mentioned, so assume nothing either way.
Worth a look all the same. Missing wording is usually a rushed job posting rather than a closed door, so ask where you can be based in your first message, before you write a tailored application.
What the employer says
- Source listing states candidate location: "Remote"
What Nomaders makes of it
- No residency or region requirement found in the job description
- Check with the employer before assuming you can work from abroad
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
Before you apply
Experience: employer states
Written as a requirement
- “You have no ego and understand that everyone has something to bring to the table regardless of experience”
Questions worth asking: Nomaders interpretation
- The advert does not say where you can be based. Ask which countries they can legally employ or contract you from.
- The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.
Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.
About the role
Virta Health is on a mission to reverse metabolic disease in one billion people. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes, and obesity rates are at an all-time high. Virta is changing this by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and take back their lives. Join us on our mission to reverse metabolic disease in one billion people.
Virta Health is seeking a Member Growth Operations Manager to help evolve how we deliver member communications across email, direct mail, and SMS. As we build toward more personalized member journeys, we are improving the data, systems, and workflows that power our campaigns—with Braze at the center.
In this role, you will help turn that strategy into day-to-day capabilities: reusable campaign components, dynamic content, automated workflows, and reliable processes that support more relevant outreach at scale. You will partner with Growth, Data, Engineering, and Implementation teams to translate business and client needs into operational requirements and bring new capabilities into use.
This is a hands-on individual contributor role with ownership of both campaign delivery and operational improvement. You will execute and maintain current programs while helping build the systems that enable our next stage of growth. It is an opportunity to shape how a team works, see your improvements put into practice, and grow as our capabilities evolve.
How you will work
You connect the details of campaign execution to the broader member experience and business goal. You are comfortable navigating ambiguity, identifying the root cause of recurring problems, and deciding when to improve an existing process or build a more scalable approach. You take work from requirements through implementation, testing, documentation, and adoption—and help teammates use what you build.
Responsibilities
Own campaign execution and operational readiness
Independently manage assigned ongoing campaigns and launch work across email, direct mail, and SMS, including configuration, timelines, approvals, vendor coordination, and delivery.
Build and update Braze campaigns and Canvases, maintain client-specific content and catalog data, and support accurate application of contact preferences and suppression rules.
Lead end-to-end QA of content, dynamic logic, audience criteria, links, and technical configuration; troubleshoot issues and strengthen controls to prevent recurrence.
Translate custom communication requests into clear requirements and execution plans, identifying opportunities to meet those needs through reusable solutions.
Document issues, communicate risks early, and help strengthen QA controls based on lessons learned.
Drive continuous improvement across the team
Own operational improvement projects from problem definition through rollout, managing dependencies and communicating decisions, tradeoffs, and risks.
Partner with Growth stakeholders to turn campaign learnings and member behavior into improvements to targeting, journeys, and execution.
Define and track measures of operational success, such as reduced manual effort, faster campaign setup, fewer errors, and more reliable delivery.
Provide hands-on coverage as priorities shift and build shared knowledge that reduces reliance on any one person.
Use AI to streamline campaign operations, strengthen QA, and reduce manual work—applying sound judgment to validate outputs and build reliable, scalable workflows.
90 Day Plan
Within your first 90 days at Virta, we expect you will do the following:
Develop a working understanding of our campaign systems, data dependencies, client requirements, QA standards, and transformation priorities.
Independently own assigned campaign workflows, delivering accurate, timely communications and managing dependencies across partners.
Assess an assigned workflow and recommend prioritized improvements based on member and client impact, manual effort, and implementation complexity.
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, undisclosed, matches where you plan to live and work.
- 2Tailor your CV to the role at Virta Health, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 29d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
$100k to $129k per year · You'll be taken to the employer's careers page.