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Manager, Customer Success - Pub Sec

Region Restricted

Remote work allowed only within certain countries or regions.

Employer listed it 2 weeks ago · Added 2 weeks ago

Been open since 2 weeks ago, still being checked, but it has been live a while.

Salary

$144k to $200k per year

Location

Timezone

Not stated

Contract

Full-time

Experience

Mid

Category

Customer Support

Published by the employer

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours
Not mentioned in the advert
Where you can work from
· Candidates must be authorized to work in the United States for this role
Contract
Not mentioned in the advert
Experience asked for
Not mentioned in the advert
Pay
Not mentioned in the advert

Remote flexibility

Region Restricted

Remote work is allowed, but the listing limits candidates to Remote-Washington, D.C., Remote.

What the employer says

  • Source listing states candidate location: "Remote-Washington, D.C., Remote"

What Nomaders makes of it

  • Nomaders could not match this to a wider region
  • Check the original posting

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Questions worth asking: Nomaders interpretation

  • The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

Life at UiPath

The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.

To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.

Could that be you?

UiPath is seeking an exceptional Sr. Manager of Customer Success to lead and scale our Customer Success Managers and Technical Account Managers operations across the Federal Civilian accounts. This is a high-impact leadership role for someone who thrives on building teams, driving portfolio performance, and serving as a strategic partner across Sales, Product, and Go-To-Market organizations.

As a Sr. Manager of Customer Success, you will own portfolio performance, proactively reduce systematic risk end-to-end, and build high-performing teams that deliver measurable outcomes for our most strategic government customers. You'll drive operational rigor and discipline across delivery while modeling leadership presence and culture that demonstrates extreme ownership and execution.

What you'll do at UiPath

Portfolio & Performance Leadership

· Own and drive portfolio-level performance metrics including renewals, expansion, adoption, and customer health

· Proactively identify and reduce systematic risk across the customer lifecycle

· Operate with data-driven rigor using forecasting, probabilities, and path-to-plan analysis

· Tie customer adoption directly to measurable revenue impact and business outcomes

· Player-Coach: will be responsible for owning success for marquee accounts

Strategic Partnership

· Serve as a strategic partner across Sales, Product, and Go-To-Market teams

· Build and maintain established cross-functional influence across the organization

· Collaborate on deal construction and commercial activity

· Drive alignment between customer success strategies and broader GTM initiatives

Team Leadership & Development

· Build and scale high-performing Customer Success and Technical Account Managers

· Provide strong interpersonal coaching and mentorship to team members

· Model unwavering accountability and ownership culture

· Establish and communicate "what good looks like" across the organization

· Champion customer- and team-oriented culture

Requirements

  • ·Required Qualifications:
  • ·· Previous experience with formal people management and team leadership
  • ·· Candidates must be authorized to work in the United States for this role
  • ·· Proven track record in broad portfolio impact including renewals, saves, and adoption metrics
  • ·· Experience with deal construction and commercial activity

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

  1. 1Check the flexibility label above, region restricted, matches where you plan to live and work.
  2. 2Tailor your CV to the role at UiPath, mentioning your remote working experience.
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 17d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

$144k to $200k per year · You'll be taken to the employer's careers page.