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Technical Account Manager

Work from home

Remote role where the employee must remain based in a particular country.

Saudi Arabia only

From the listing details: Residency required in Saudi Arabia

Employer listed it 3 weeks ago · Added 3 weeks ago

Been open since 3 weeks ago, still being checked, but it has been live a while.

Salary

Not stated

Location

Saudi Arabia only

Timezone

Not stated

Contract

Full-time

Experience

Senior

Category

Sales

The employer did not publish a salary, and we have too few comparable roles to estimate one.

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours
Not mentioned in the advert
Where you can work from
Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team.
Contract
Not mentioned in the advert
Experience asked for
A minimum of 7 years of professional experience in technical customer-facing roles
Pay
Not mentioned in the advert

Remote flexibility

Work from home

This is a remote role, but the employee must be based in Saudi Arabia. It is work from home rather than work from anywhere.

What the employer says

  • Source listing states candidate location: "Remote-Riyadh, Remote"

What Nomaders makes of it

  • Residency required in Saudi Arabia
  • Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Experience: employer states

Written as a requirement

  • “A minimum of 7 years of professional experience in technical customer-facing roles”

Written as a nice-to-have

  • “Prior experience in technical support or technical consulting is a plus”

Questions worth asking: Nomaders interpretation

  • No pay is stated. Ask for the salary range before investing time in interviews.
  • The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

Life at UiPath

The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.

To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.

Could that be you?

Your mission

How would you like to help the world’s largest companies transform the way they work via automation allowing their team members to achieve their full potential? As members of our Enterprise Success team, our Technical Account Managers help our customers achieve more than they ever have by automating the day-to-day and driving business to a higher level.

Our UiPath Enterprise Success team advises and guides our most strategic customers in designing and building long-term, enterprise-level business automation programs leveraging our people and technology; ensuring our customers achieve maximum business value and organizational impact leveraging the world’s most innovative and proven business automation platform.

We entrust our team with UiPath’s largest and most strategic customers, working with stakeholders across all parts of the business and at all levels (C-suite down), to drive business adoption of our capabilities with maniacal focus on achieving tangible business outcomes while enhancing the way their team members work.

Our Enterprise Success team is serious about guiding our customers in designing and managing their UiPath business automation platform across the full platform lifecycle including coaching our customers’ teams on initial deployment, enterprise-wide enablement, and the appropriate methodologies to maximize business outcomes, self-sufficiency, and overall organizational impact.

You will be a member of a high-octane, high performing global team that will demand your best and provide the most fulfilling work of your career. You will be part of a team of advisors who guide the design of large-scale, complex business automation programs that drive bottom-line business impact and truly bring out the best in our customers’ people as they focus on fulfilling and thought leading activities.

What you'll do at UiPath

Take ownership of your customers' technical success with the UiPath platform

Be a core member of the UiPath account team for each of your customers, accountable for technical workstreams that help your customers strategize and execute adoption plans that will return exceptional business value

Proactively engage and influence your customers, providing embedded technical advisory and guiding the technical maturity of your customers' automation programs to help them achieve their objectives and elevate their line of sight as to what can be achieved

Provide UiPath platform infrastructure, installation and upgrade planning, guided assistance, and troubleshooting

Enable your customers' technical stakeholders on UiPath platform best practices relevant to their unique automation pipelines, program objectives, environments and constraints

Conduct design and code reviews for select automations to reinforce and verify those best practices

Perform technical health checks of your customers' automation programs and environments, identifying risks and opportunities for continuous improvement across technical disciplines

Collaborate with UiPath Product Support and other subject matter experts to manage, facilitate, communicate and bring to positive closure escalated support incidents

Provide technical advisory to customers through webinars, demos and speaking engagements

Develop and mature our teams’ processes, assets, and methodologies in an agile manner to continually iterate and maintain best-in-class delivery

What you'll bring to the team

A minimum of 7 years of professional experience in technical customer-facing roles

Excellent verbal and written communication skills - English & Arabic fluency is required

Requirements

  • ·A minimum of 7 years of professional experience in technical customer-facing roles
  • ·Excellent verbal and written communication skills - English & Arabic fluency is required
  • ·Solid background in programming, preferably .NET but others are okay: C#, C++, VB, Java, Python or PowerShell as examples
  • ·Previous experience with UiPath or other intelligent automation products is highly desired
  • ·Prior experience in technical support or technical consulting is a plus

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

  1. 1Check the flexibility label above, work from home, matches where you plan to live and work.
  2. 2Tailor your CV to the role at UiPath, mentioning your remote working experience.
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 22d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

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Pay not stated · You'll be taken to the employer's careers page.