Trust Wallet
Operations Lead
Employer explicitly allows international or location-independent remote work.
Worldwide
Employer listed it 7 weeks ago · Found 8h ago
Been open since 7 weeks ago. Long-running listings are sometimes left up after the role is filled.
Salary
Not stated
Location
Worldwide
Timezone
Not stated
Contract
Full-time
Experience
Lead
Category
Operations
This employer didn't state pay. Jobs like this usually pay around $165k–$245k a year, a typical range taken from 142 lead-level operations roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from anywhere
The employer explicitly allows candidates to work from anywhere in the world, with no stated country restriction.
What the employer says
- Source listing states candidate location: "Remote - Global, Remote"
What Nomaders makes of it
- Listing location explicitly says anywhere/worldwide, with no country requirement
- Check timezone expectations before applying
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About the company
Trust Wallet is the leading non-custodial cryptocurrency wallet, trusted by over 200 million people worldwide to securely manage and grow their digital assets. Our vision is to give individuals the freedom to own their assets, confidently participate in the future economy, and access opportunities that enhance their lives. Our mission is to be a trusted personal companion — helping users safely navigate Web3, the on-chain economy, and the emerging AI-powered future. With support for over 10 million assets across 100+ blockchains, Trust Wallet offers a seamless, multi-chain experience backed by industry-leading self-custody technology, a vibrant community, and a growing ecosystem of partners.
The Opportunity
Trust Wallet is looking for an Operations Lead to drive operational excellence across the business. This role will oversee day-to-day operations, improve internal processes, coordinate cross-functional initiatives, and support scalable growth. The ideal candidate is highly organized, data-driven, and comfortable working in a fast-paced Web3 environment. The Customer Support Manager will report directly to this role.
Key Responsibilities
Lead and optimize daily business operations to ensure efficiency and alignment with company goals.
Design, implement, and improve operational processes, workflows, and internal controls.
Partner with cross-functional teams including Product, Customer Support, Marketing, Compliance, Finance, and HR to drive execution.
Monitor operational KPIs and prepare regular reports for leadership.
Identify bottlenecks, risks, and areas for improvement, and implement practical solutions.
Manage vendor relationships and support procurement or external partnerships where relevant.
Support budgeting, resource planning, and operational forecasting.
Coordinate strategic projects and ensure timely delivery across teams.
Develop documentation, SOPs, and internal policies to support scale and consistency.
Help build a strong operational culture focused on accountability, agility, and continuous improvement.
Embed within cross-functional workflows to understand how work is actually being performed, identify informal dependencies and ownership gaps, and translate them into clear, repeatable operational processes.
Identify recurring operational work being absorbed by other functions, establish the appropriate processes and ownership model, and transition that work into a scalable operational structure.
Requirements
Bachelor’s degree in Business, Operations, Management, Finance, or a related field.
5+ years of experience in operations, business management, project management, or a related function.
Experience in technology based companies a must have,
Experience in fintech or crypto is strongly preferred.
Strong project management and stakeholder management skills.
Excellent analytical and problem-solving abilities.
Requirements
- ·Bachelor’s degree in Business, Operations, Management, Finance, or a related field.
- ·5+ years of experience in operations, business management, project management, or a related function.
- ·Experience in technology based companies a must have,
- ·Experience in fintech or crypto is strongly preferred.
- ·Strong project management and stakeholder management skills.
Benefits
- ·Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone.
- ·Trust Wallet is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
- ·*Due to the large amount of the applications, please consider your application as unsuccessful should you not be contacted within 4 weeks from your application date.
How to apply
- 1Check the flexibility label above, work from anywhere, matches where you plan to live and work.
- 2Tailor your CV to the role at Trust Wallet, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 9h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open operations roles with comparable remote rules.
Free to apply, no account needed.
Typically $165k to $245k per year · You'll be taken to the employer's careers page.