Intermediate Software Engineer (Agentic AI Verification)

Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online.

Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries.

But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online - and we’re proud to be recognized as a BC Top Employer for the second consecutive year , reflecting our commitment to an inclusive, collaborative, and people-first workplace.

Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.

What We Offer

Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed further during the interview process.

Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations also feature parent rooms, on-site gyms, comfortable lounges, and adaptable workstations to support your comfort and productivity.

Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized.

Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.

Position Summary:

Reporting to the Senior Director, Engineering, the Intermediate Software Engineer will be responsible for building and hardening Trulioo's Agentic AI Verification capabilities, taking agent-based verification workflows from proof-of-concept to production-grade systems. This role involves designing test cases and evaluation checks for agent behavior, contributing to the data pipelines that feed the agents, and partnering with Product and senior engineers to turn business requirements into shipped features.

This role is expected to leverage AI and emerging technologies to improve productivity, enhance decision-making, and continuously optimize how work is performed.

This is a full-time, permanent position based out of our San Diego or Vancouver office, working on a hybrid model (3 days per week in-office).

What You'll Be Doing:

Build and ship agent capabilities (e.g., Vertex AI-based Discovery Agents) from design through production, owning your slice of the SDLC, implementation, testing, and deployment.

Harden proof-of-concept agent code into production-grade quality, strengthening error handling, observability, and testing, with an eye on cost and latency.

Design test cases and evaluation checks for non-deterministic agent behavior, a distinct skill from testing traditional deterministic code.

Build and maintain data ingestion and pipeline work that feeds the agent, using AWS and big-data tooling.

Partner with Product and senior engineers to translate business requirements into shipped features.

Contribute to production support: monitoring, alerting, and incident response for an AI-driven service.

Leverage AI and emerging technologies to improve productivity, streamline workflows, and identify opportunities for continuous improvement while ensuring the responsible, secure, and compliant use of AI tools.

Use AI coding assistants (e.g., Claude Code, GitHub Copilot, Cursor) as a routine part of your development workflow, with a clear habit of reviewing and verifying generated output before it ships.

What You'll Bring:

Bachelor's or Master's degree in Computer Science, Data Science, Engineering, or a closely related field.