Trainline
Site Reliability Engineer
Part remote, part office, you need to live within commuting distance of a named location.
Hybrid · London
Employer listed it 3 months ago · Added yesterday
Been open since 3 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
£55,000–£63,000
Location
Hybrid · London
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Software
Published by the employer
Remote flexibility
Hybrid
This role is only partly remote, the employer expects time in the office around London, Hybrid, so you need to live within commuting distance.
What the employer says
- Source listing states candidate location: "London, Hybrid"
- Listing mentions "Hybrid"
What Nomaders makes of it
- Not suitable if you plan to move between countries
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About us
At Trainline, our purpose is to empower greener travel choices, connecting people and places. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.
Great journeys start with Trainline 🚄
We’re Europe’s leading independent rail platform, helping millions of travellers find and book the best-value rail and coach journeys across our app, website and partner channels.
Our job is to make the green travel choice the best choice. By building a better train travel experience, we help more people choose rail - creating a positive impact for customers, our business and the planet.
We’re a team of more than 1,000 Trainliners from over 50 nationalities, working across London, Paris, Barcelona, Milan, Edinburgh and Madrid. Now is a brilliant time to join us and help shape the future of travel.
Introducing Reliability & Operations Engineering 👋
Trainline is a fast-growing tech company powering world-class digital journeys for millions of customers. Our platform runs primarily on AWS, built on cloud-native architecture, modern CI/CD pipelines, and strong DevOps and SRE practices.
The Reliability & Operations Engineering team (ReliabilityOps) brings together SRE, Incident Management, and Database Reliability to keep our platform observable, reliable, scalable, and resilient. We partner closely with product engineering teams to enable safe delivery, respond to incidents, and continuously strengthen system reliability.
We’re looking for a mid-level Site Reliability Engineer to help drive this forward. You’ll bring solid production experience, a growth mindset, and a willingness to challenge and be challenged — contributing to platform reliability while developing broader technical ownership with support from senior engineers.
As an SRE at Trainline, you'll be working on...🚄
Developing an understanding of system architecture, dependencies, and failure modes across the Trainline platform
Participating in production incident response, supporting investigation, mitigation, communication, and coordinated service restoration
Contributing to post-incident reviews and follow-up actions to improve reliability, scalability, and resilience
Taking part in the SRE on-call rotation
Designing, building, and maintaining observability using metrics, logs, events, and traces to support effective detection and diagnosis
Improving monitoring and alerting by aligning signals to business and customer impact, reducing noise and improving mean time to detection (MTTD)
Ensuring relevant operational data is surfaced quickly and clearly during live incidents
Making informed tooling and technology choices using SRE principles, balancing team and business needs
Supporting AWS-hosted infrastructure and shared platform services using infrastructure-as-code and CI/CD tooling
Collaborating with product engineering teams to ensure services are operationally ready and deployed safely
Advising on reliability and resilience practices
Writing and maintaining reliable, well-structured code and scripts to support reliability and observability goals
Prioritising work effectively and collaborating using agile processes to deliver against team and business goals
Requirements
- ·Experience of SRE concepts such as SLI, SLO and error budgets.
- ·Hands-on experience with observability tooling such as New Relic, Elastic (ELK Stack), Influx, Grafana or similar
- ·Experience working with cloud providers (preferably AWS).
- ·Experience troubleshooting Linux operating systems.
- ·Experience of scripting in at least one language (preferably Python)
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, hybrid, matches where you plan to live and work.
- 2Tailor your CV to the role at Trainline, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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