Trading 212
CDD Analyst
Part remote, part office, you need to live within commuting distance of a named location.
Hybrid · Sofia
Employer listed it 6 days ago · Added yesterday
First listed 6 days ago and still open.
Salary
Not stated
Location
Hybrid · Sofia
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Data
This employer didn't state pay. Jobs like this usually pay around $110k–$205k a year, a typical range taken from 231 mid-level data roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Hybrid
This role is only partly remote, the employer expects time in the office around Sofia, Hybrid, so you need to live within commuting distance.
What the employer says
- Source listing states candidate location: "Sofia, Hybrid"
- Listing mentions "Hybrid"
What Nomaders makes of it
- Not suitable if you plan to move between countries
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Our mission is to enable everyone to build wealth
We reinvent how trading and investing work by creating exceptional products people love.
Fostering a culture of excellence and high velocity is the key to our success.
Тoday, we serve over 5 million clients, with more than €50 billion in assets under management- a testament to the scale and trust we’ve built in just a few years.
The role
We're looking for a customer advocate to join our passionate team. We are committed to recruiting knowledgeable, friendly, and motivated people who are enthusiastic about delivering top-notch service.
Our goal is to provide exceptional customer care to our expanding international client base. You’ll work with a highly motivated and successful team of high performers where you can evolve career-wise.
What you need to have
Proficiency in English (C1 or above)
Customer-orientated approach
Good time management and multitasking skills
Willingness to learn and develop
Adaptiveness to a rapidly changing environment
Bonus points
Previous experience in customer service
Understanding of the stock market and the fintech industry
Fluency in another language
What you'll do
Communicate with clients in English/Bulgarian
Deal with incoming inquiries via chat and email
Review, analyze, and verify client onboarding documents
Input and validate client data
Conduct due diligence and risk assessments on new clients
Channel client’s feedback
Requirements
- ·Willingness to learn and develop
- ·Adaptiveness to a rapidly changing environment
- ·Previous experience in customer service
- ·Understanding of the stock market and the fintech industry
- ·Fluency in another language
Benefits
- ·Comprehensive training program to adapt to the insights of the business
- ·Upskill trainings throughout your career
- ·Full appreciation of your talent and ideas
- ·Generous remuneration package
- ·Excellent social benefits, including 25 days off, a sports card and private health insurance
How to apply
- 1Check the flexibility label above, hybrid, matches where you plan to live and work.
- 2Tailor your CV to the role at Trading 212, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open data roles with comparable remote rules.
Free to apply, no account needed.
Typically $110k to $205k per year · You'll be taken to the employer's careers page.